IChotelsgroup website - me or system wide?

Discussion in 'IHG | Rewards Club/Ambassador' started by thegrailer, Dec 4, 2011.  |  Print Topic

  1. thegrailer
    Original Member

    thegrailer Silver Member

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    So I have been having issues with the PC/Ambassador website for ages and need some sage advice.

    I can go here
    1. https://secure.ichotelsgroup.com/
    I can go here
    2. http://www.priorityclub.com/hotels/us/en/home
    I can book and do a bunch of other things but that is it. I can't go from one page to another. The browser screen just stops and is blank.

    Example: From the PC Club homepage, #2 above I click on "Manage Account" and it sends me to the below link
    https://secure.ichotelsgroup.com/h/d/pc/1/en/account?secure=true&wvr=true
    But that's it. I get a blank screen. I typically use Chrome but it happens in FF and IE too. I also have tried with all add ons and or extensions turned off. Nothing.

    Anyone have a suggestion? If I wait for PC to reply [months now] I may be dead before I can use the website.

    Cheers -
     
  2. harry0233
    Original Member

    harry0233 Silver Member

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    I have problem with the site too. I'm trying to access the BOGO site to book and it wouldn't let me log-in while the regular website works fine
     
  3. They had some problems a while back and unless you have cleared your cookies and rebooted in the last few weeks you may still be linked to the problems they had which were quite serious. That is what worked for me and some others.
     
    thegrailer likes this.
  4. thegrailer
    Original Member

    thegrailer Silver Member

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    I wish it was that easier. Different computers - even the new one I built a month or so ago - all have the same problem. Oh well.

    Is there a PC rep on this site? I am sure they monitor it - no reply from PC? Is your customer service that bad? Let me show what your competitor did when there was an issue on their website via PM on FT

    I can't even get a reply from PC

     
    LETTERBOY likes this.

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