Iberia Availability issues

Discussion in 'KVS' started by ma91pmh, Jun 22, 2012.  |  Print Topic

  1. ma91pmh
    Original Member

    ma91pmh Silver Member

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    Hi

    I am looking at Iberia availability for four people from MAD-JFK in business in August. I am seeing a lot of inconsistency between what the Qantas/OneWorld method in KVS shows and what I can see on Iberia. com. For example KVS shows available IB6253 available on 8/12/12 (CS+ with 4 passengers), Iberia only shows coach. On 8/13/12 seeing CS+ to IB6251 and IB6253. Again nothing on Iberia

    Is this just a poor source of Iberia availability? If so, is there anything better accessible through KVS?

    Thanks
     
  2. KVS Tool

    KVS Tool Z Representative

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    Unfortunately, IB is known to experience occasional data connectivity issues with its partners, so a Long-Sell may be required to confirm the actual Availability:

    [KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/BA-OneWorld]
    Code:
    MAD  Madrid Barajas ES [LEMD]
    NYC  New York Metro NY US = JFK LGA
    SUN  12 Aug 2012
    
    Carrier    Flight  From  Depart    To    Arrive         St  Availability
    ---------  ------  ----  --------  ----  --------  ---  --  ------------
    IB         3166    MAD   16:00     LHR   17:20              CS9
     -> AA     141     LHR   19:00     JFK   21:50              FS1
    
    [KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/BA-OneWorld]
    Code:
    MAD  Madrid Barajas ES [LEMD]
    NYC  New York Metro NY US = JFK LGA
    MON  13 Aug 2012
    
    Carrier    Flight  From  Depart    To    Arrive         St  Availability
    ---------  ------  ----  --------  ----  --------  ---  --  ---------------------
                                                                No Award Availability
    
     
  3. ma91pmh
    Original Member

    ma91pmh Silver Member

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    Not sure you answered the question. Checking Amadeus Awards/OneWorld I get:

    [KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]

    MAD Madrid Barajas ES [LEMD]
    JFK New York John F Kennedy Intl NY US [KJFK]
    SAT 13 Oct 2012 | 4 Seats

    Carrier Flight From Depart To Arrive St Availability
    --------- ------ ---- -------- ---- -------- --- -- -------------
    IB 6251 MAD 13:50 JFK 16:05 0 CS+ WS/ YS-
    IB 3180 MAD 17:25 LHR 18:45 0 CS- WS+ YS-
    -> BA 183 LHR 20:00 JFK 22:35 0 CS- WS+ YS-
    IB 3166 MAD 16:00 LHR 17:20 0 CS- WS/ YS+
    -> AA 141 LHR 19:00 JFK 21:55 0 CS- WS/ YS+
    BA 459 MAD 14:20 LHR 15:35 0 CS+ WS+ YS+
    -> BA 179 LHR 18:05 JFK 20:55 0 CS- WS+ YS+
    IB 3166 MAD 16:00 LHR 17:20 0 CS- WS+ YS-
    -> BA 183 LHR 20:00 JFK 22:35 0 CS- WS+ YS-
    BA 459 MAD 14:20 LHR 15:35 0 CS+ WS+ YS+
    -> BA 187 LHR 18:05 EWR 21:15 0 CS+ WS+ YS+
    BA 459 MAD 14:20 LHR 15:35 0 CS+ WS- YS+
    -> AA 141 LHR 19:00 JFK 21:55 0 CS- WS/ YS+
     
  4. KVS Tool

    KVS Tool Z Representative

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    We have reviewed the data from all 3 sources, and it would appear that on 12 Aug, there is actually no C Award Availability & there is likely Y Availability only.

    Under the circumstances, the only way to get a definitive answer would be to request a Long-Sell and see what answer the IB system comes back with...
     
  5. gleff
    Original Member

    gleff Co-founder

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    Indeed, frequently you can go to the BA.com website and get all the way to the payment stage of a booking with Iberia only to find that the flights you wanted are "no longer available." You go back and start you search over, and those same flights are offered to you. Often the BA website will offer flights that agents don't see, but just because an agent doesn't see it doesn't mean it's there. So indeed, a long sell (requesting the same manually on a 'NN' or 'need need' basis will get an agent the real answer -- it will either come back HK for hold confirmed or UC for unconfirmed.
     
  6. lichenlt
    Original Member

    lichenlt Silver Member

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    If you do get to the payment page and ready to click on "make the booking", does it mean the space is available? I'm just trying to see if the space is real so that I can call AA to change that segment to Biz. Thanks.
     

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