I have been Starwood Platinum for almost 10 years. No, I'm not that frequent a traveler. At first I attained it as a benefit of American Express Centurion. Having experienced it and loved it, I did whatever I had to do to keep it up after AMEX ceased offering that as a benefit for their Black card. Each year it was a calculation of what I needed to spend and what I felt I could get out of it. Then a few years ago, Hyatt offered a double-stay promotion combined with a promotion to get one free night with every two. Well, that's all it took. I booked enough stays at the three Hyatts in my area to reach Diamond while also getting free nights at the PH Paris Vendome and Washington DC. I was able to do this for two years and after that, it just didn't make sense. Like many non-business travelers on MP, many of my stays are free, making it hard to retain high level status. In the end, I had to let Hyatt Diamond go. But I still had one Diamond Suite Upgrade left so I used it to book a suite at the Grand Hyatt Bangkok from where I am writing. Last June, we used Hyatt points to book a suite for three nights at the Park Hyatt Moscow. Now that is supposed to get you a Grand Suite King but to our shock, we were upgraded to the Wintergreen Suite with a solarium overlooking the Bolshoi Ballet! Remember, at this time I was no longer Diamond but only a Platinum courtesy of the Hyatt Visa So we arrived in Bangkok yesterday. The Diamond upgrade we had used gets us a Grand Suite King which, at 80 sq meters is plenty large and certainly beautiful. At check in, we were informed that there were no Grand Suite available for check-in so they had upgraded us to an Executive Suite! OMG - we were taken up, the double doors were opened and our mouths dropped open. In all my years, I have been treated better as a Hyatt Platinum than as a top-level Starwood Elite. For anyone who has never been here, this hotel and this city is incredibly special - hard to imagine any hotel could stetal my heart from the PH Paris Vendome but this place is amazing. The fact that they have a club and the fact that every time we walk in, we are addressed by name and warmly welcomed back - well, there really are no words. The hotel employees level of expectation is perfection. There was a small leak from the air conditioner that we noticed as we checked in and mentioned to the front desk. It was, of course, fixed immediately. But today, when we returned from touring, there was a box of pralines and a long letter of abject apology for what we experienced (?) yesterday with the leak and the hope it did not ruin our vacation! A tad over the top but a small indication of how well you are treated here. I do miss my Hyatt Diamond status and I dont know that I will ever get it again. But I have no doubt whatsoever that they are the best and classiest chain out there, the one who always underpromises and overdelivers. I don't imagine they will ever make a lot of money on me - I still have a slew of Hyatt points and a lot of Chase Ultimate Reward points I can transfer there. But I hope they are happy knowing that they are so highly respected and valued by someone who does a fair amount of leisure travel and has enough experience to appreciate true excellence. it is comforting to know that wherever we choose to go, if there is a Hyatt, we will be exceedingly well cared for. Thank you.