Booked a Points + Cash rate (12,500 & $150) at this category-6 property for 4 nights during the busy Thanksgiving weekend and applied the DSU which was accepted and upgraded to a Junior Suite. Noting that we are a family of 4 (including kids ages 7 & 4), the staff further upgraded us (by a phone call) to a deluxe suite on a high floor facing South. Although we have been treated very well at other Hyatt properties, this is the first time the staff takes a proactive approach and iron out all the details prior to our arrival. Usually, we don't know what we will be getting until we check-in at the property. But here it seems to be different ... very promising for a pleasant stay! What has been your experience? Diamond treatment, lounge, breakfast, etc. Will report back during and after our stay.