Hyatt Times Square New York - Master Thread

Discussion in 'Hyatt | Gold Passport' started by Kalboz, Nov 11, 2015.  |  Print Topic

  1. Kalboz
    Original Member

    Kalboz Gold Member

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    Booked a Points + Cash rate (12,500 & $150) at this category-6 property for 4 nights during the busy Thanksgiving weekend and applied the DSU which was accepted and upgraded to a Junior Suite. Noting that we are a family of 4 (including kids ages 7 & 4), the staff further upgraded us (by a phone call) to a deluxe suite on a high floor facing South.

    Although we have been treated very well at other Hyatt properties, this is the first time the staff takes a proactive approach and iron out all the details prior to our arrival. Usually, we don't know what we will be getting until we check-in at the property. But here it seems to be different ... very promising for a pleasant stay! :)

    What has been your experience? Diamond treatment, lounge, breakfast, etc.

    Will report back during and after our stay.

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    Last edited: Nov 11, 2015
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  2. satman40

    satman40 Gold Member

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    Enjoy, last year we had the protest and the streets were blocked off, this year ISIS may make it to the party, but it is a good time so enjoy...
     
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  3. Kalboz
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    Kalboz Gold Member

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    Were you staying at the said property? Any beans?
     
  4. satman40

    satman40 Gold Member

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    We stayed at The Criwn Plaza, points , nice hotel also, and treated super.
     
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  5. Kalboz
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    Kalboz Gold Member

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    We were in NYC to celebrate my wife's birthday and our 8th anniversary - the wife and kids first time in the Big Apple. Prior to arrival, we outlined our needs to the hotel staff (by twitter feed, emails, and actual phone calls). This hotel replied with a promise of adequate accommodations for a family of 4. Although we were upgraded to a corner suite on the top floor, the accommodations did not fit our needs as we travel as a family of 4, two adults and two children. This was the only problem we encountered: the cramped accommodations and the children did not have comfortable night sleep as they only gave us one rollaway bed and removed a round table from the tiny living area. To hotel staff's credit, however, we were shown two other types of rooms and given a choice to move. We declined both as the first was a two queen beds in one room on the 44th floor facing other high-rises to its north that lacked privacy and the wow-factor. It was a room that you can find at any typical Holiday Inn type of property. The second room we were shown was an executive suite with ample space but it was on the 5th floor with plenty street noise and adjacent buildings' HVAC humming noise that gets magnified during the night. I'm a light sleeper and thus no dice there either.
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    Great location right at Time Square in the Theater District with walking distance to 42nd Street subway station placing the entire city at your fingertips. The room at the 53rd floor in this fashionable high-rise hotel offered amazing unobstructed views of the city. Our room was facing south and thus we could see the newly built One World Trade Center from both rooms. As it was a corner suite, to our west we could see the Chrysler Building. Our room was well appointed with comfortable bed and adequate water pressure in the bathroom. Minor issues with housekeeping but overall, the service was great from the staff at T45 Restaurant (especially Ms. Lisa) to the front desk manager, Mr. Aris, who kept a vigil on our room situation and he also made sure we get transportation to the airport on time. Upon check-in, for our anniversary, we were also given a welcome gift that consisted of brownies, fruits, and wine. This was a very nice gesture of a property that knows how to treat its Hyatt loyalty program members. The food at T45 was a pleasant surprise offering a number of options including Omelets, traditional fare such as eggs in a variety of choices, Pancakes, etc. During our 4-nights stay, we tried something new every morning and it was a pleasure to our palates. The service was prompt, courteous and friendly.
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    Concierge staff was helpful on the most part and had some good recommendations, such as Tony Di Napoli Italian Restaurant. They also provided accurate directions to many points of interest in the city. Another plus for this hotel is the rooftop bar (BAR 54) which is facing south with expansive views of the city that stretch across Manhattan from the Hudson River to the East River.
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    Recommended especially for couples or the single traveler. Our photo impressions of this property can be found here: https://www.flickr.com/photos/kalboz/albums/72157661457393270
     
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  6. swazzie

    swazzie Silver Member

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    Thanks, @Kalboz; I really enjoy your reviews and they are a tremendous value to InsideFlyer :). I'm planning for my sons' first trip to NYC and this is helpful in deciding where to stay.
     
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  7. Kalboz
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    Kalboz Gold Member

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    Since 9/11, CityPass New York will allow access to the Statue of Liberty island grounds only and not the pedestal or the crown. Instead, you need to book directly and the first available date (as of today) is January 12th, 2016: https://www.statueoflibertytickets.com/tickets/?&moyr=2016-1

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    For shows, if you wanted discounted tickets (this could be as much as $100 per ticket), hang around the TKTS booth in Time Square in the evening and you will get 50% off shows like "The Lion King", "Matilda", etc.

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    For restaurants, do go to the following:
    - Tony DiNapoli Italian (around 5 PM without reservations) on 43rd Street
    - Thai Chili Restaurant on 9th Avenue

    Avoid the following:
    - Room Service Restaurant on 9th Avenue
    - Bella Vita Pizzeria on 43rd Street

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    Last edited: Dec 7, 2015

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