HYATT REGENCY CHICAGO REVIEW 5/21-5/24 I had a 3-night stay here recently for a trade show. This was my second time at this property. My first stay wasn't great, but good enough to return. I tried to check in early, but my room wasn't available. They gave me keys to the lounge, and later called me when my room was ready. I was in the main tower (don't remember which one is which, but the tower where the front desk is). I was upgrade to an Astor Suite by Hyatt staff. It was a delightful room. The room was probably pretty close to 1000sf. The entryway lead into an area with 2 semi-circular couches and a desk to work at. The rest of the room had a few more lounge chairs, a table for 8, a wet bar and a bathroom. The bedroom had one of the nicer hotel bathrooms I've had. The shower was what really made it. It was 8'x12'. There were two sets of shower heads on opposing walls as well as some body spray jets. Overhead, a rain shower head. A bench as well, and you've got a bathroom I would be happy to put into my home. The rest of the bedroom was pretty standard. The room was in a very good state of repair. I had no problems using the wifi while I was there, although others have said they did further upthread. One of the things I liked about this property was J's Express. It's a modified Starbucks in the lobby. They've got a freezer with a bunch of food and ice cream options, fresh pastries and bagels, sandwiches, drinks, fruit. It's a great option to grab a quick bite to eat in a hotel, and a welcome change from some of the other properties I stay at frequently. There's usually 2 or 3 employees working, and they do everything they can to zip you through the line. Contrast this to the gift shop directly across the hall. If you want to do a room charge, first you need to show your ID. Then they pull out a stack of papers that has the names of all the guests staying in the hotel. Once they've verified that, they ask for your room number. Then, they fill out a handwritten slip for you to sign. Oy. The lounge is one of the nicer ones I've visited. It's small, but the food selection is always plentiful. All in all, a solid stay. It's a big property. I feel like they do a decent job managing it. Not the most intimate setting, but perfectly serviceable for a big downtown property.