Stayed here for the 2nd time in the last few months for business, will be going back again in March. It's a pleasant hotel, typical Hyatt Place. Clean and comfy rooms, new TV's. They greeted me immediately, recognized my Diamond status, offered amenity and checked-in quickly. I called downstairs around 11pm and asked for some bottled water, was brought up within 3 mins, which was great cause I was getting thirsty on my chips! Check-out was a breeze, used my CostCo certificate to pay partially, and no problems with that.