Hyatt Chicago Magnificent Mile

Discussion in 'Hyatt | Gold Passport' started by Sweet Willie, Jun 12, 2012.  |  Print Topic

  1. Sweet Willie
    Original Member

    Sweet Willie Gold Member

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    a new Hyatt property in Chicago as of less than a week (according to Hyatt agent).

    Anyone stay yet? I'm curious as I've got a booking for the end of June. I think this property used to be a Wyndham.

    Hyatt Chicago Magnificent Mile (Category 4 property)
    633 North Saint Clair Street,
    Chicago, Illinois, USA 60611
    Tel: 312 573 0300
     
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  2. uggboy
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    uggboy Gold Member

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    Indeed, this property used to be the Wyndham Chicago.
     
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  3. uggboy
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    uggboy Gold Member

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  4. studio253
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    studio253 Silver Member

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    I'll be out that way in a few weeks. I'll have to do a drive by. Thanks for the heads up.
     
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  5. Sweet Willie
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    Sweet Willie Gold Member

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    THIS HOTEL IS NOT AT ALL UP TO HYATT STANDARDS!!

    We stayed on the 14th floor, hallway carpet looks like something out of a total dive of a hotel, room carpet is marginally better.

    Room is dated from the 50s, no Hyatt touches that I could see/feel.

    Hotel personnel do not have the Hyatt touch that I've come to expect.

    I did not have to use parking so can't comment on cost(s).

    I'm hoping to speak with a mgr today to find out if they have plans to renovate because this place needs it !!
     
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  6. RestlessLocationSyndrome
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    RestlessLocationSyndrome Silver Member

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    Can't say I'm that surprised since they just took over from Wyndham and I don't think much of that brand.
     
  7. Sweet Willie
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    Sweet Willie Gold Member

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    I spoke with a manager, the hotel hasn't been renovated in 10 years.\

    There is NO lounge/RC at this time. Property currently has bids out to renovate but that isn't scheduled to start until Dec 2012.

    Diamonds will get free full breakfast in the restaurant using coupon.

    The restaurant/lounge on the 2nd floor actually looked pretty inviting with big picture windows looking onto St Claire & the Red Roof Inn:)

    Free internet provided to Plats & Diamonds.

    The valet is HORRIBLE, 3 of the most inept workers I've run into. Turns out the valet is contracted out to 3rd party. Mgr I spoke with said that is an ongoing complaint by many guests.
     
  8. brightblue

    brightblue Active Member

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    probably will stay here in October. Hopefully it will turn better then..
     
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  9. kw335
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    kw335 Silver Member

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    What a shame, given Hyatt Corp is headquartered in Chicago. I hope this property will strive to improve its image.
     
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