I have the Hyatt Chase visa card and like it very much. One of the benefits is that it gives you 3 GP points per $ spent in Hyatt Hotels. So of course I always use the card at Hyatt properties. One problem that I keep running into is that not all Hotels do business as a PH, GH, HR etc. on their credit-card machine/receipt. Often in China (and other locations?) the Hyatt Hotels are owned by companies and they do business in their own name. But it is actually a Hyatt Hotel I am staying at. So I have to contact Chase because I am missing out on 2/3 of my GP points. Often this is a lengthily and time consuming process. It would be good if Hyatt and Hyatt GP could get a list together of their properties and how they do business and pass this on to Chase. At present I am waiting for 2 stays to be credited correctly with 3 GP point per $ spent and not 1 GP point as general purchases. The Chase customer service people (that deal with these kind of issues) need help from Hyatt. How could they know? Most likely they do not have highest Hyatt status, stay at these Hotels dozens of nights or understand the GP program and that GP points matter (to me). Hyatt GP kindly please add that to your list of new years resolutions that need to be addressed. ;-) Than you! Have you run into these kind of problems as well? Btw., I have the same issues with other Hotel credit cards as well, especially in certain countries.