Hyatt Blue Miami charges full price VAN with $10 limit

Discussion in 'Hyatt | Gold Passport' started by kayjay, Mar 2, 2011.  |  Print Topic

  1. kayjay
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    kayjay Silver Member

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    My Citi VAN # stored in my gold passport account finally had a balance of less than $10 when I saw some good prepaid rates @ Hyatt Miami Blue. Although I have used the VAN # many times at many Hyatt properties (sometimes the limit is less than the rate), they never charged my card since I am a Diamond member. Since the prepaid rate was for only for 48 hours and I made the reservation in a hurry without changing the CC #, which is the VAN # with limit <$10. I don't know how, but they charged full price for both nights. They didn't call but simply went ahead and charged ~$425.00 with the Citi Van of limit $10. How is it possible?
     
  2. RichardInSF
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    RichardInSF Silver Member

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    Maybe everyone else knows what a VAN is, but I don't. Can someone explain?
     
    FriendlySkies and peteropny like this.
  3. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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  4. Morgan
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    Morgan Silver Member

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    Sounds like your beef is with Citi, not Hyatt.
     

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