Hyatt Basic Math

Discussion in 'Hyatt | Gold Passport' started by Tenmoc, Apr 8, 2013.  |  Print Topic

  1. Tenmoc
    Original Member

    Tenmoc Gold Member

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    I am wondering what the general Hyatt population of MP thinks of the points they're being awarded for stays.
    I am concerned because now 4 stays in a row, the numbers are not coming out as they should. And they're obvious things to spot like $104 for the room but less than 500 base points.
    Or 80.10 for the room, but 399 (ok that's off by 1 point, but multiple times)

    Is this normal for hyatt or am i just having a string really fun bad luck?
     
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  2. davef139

    davef139 Gold Member

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    Totally normal.
    Sometimes they are in your favor, sometimes not.
     
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  3. RestlessLocationSyndrome
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    RestlessLocationSyndrome Silver Member

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    I have not noticed any points issues with my stays lately. In the past, it seemed like it might be location specific and not necessarily systemic (e.g. certain hotels not entering diamond bonus correctly). Are all the errors confined to one or a couple of hotels or across the board for all the different Hyatt hotels you are staying at?
     
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  4. Tenmoc
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    Tenmoc Gold Member

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    The last 4 stays are the only ones I can be sure of because the others had a mix of drinks and or food added in that isn't well separated. But it is 4 different hotels and the only errors or at least what i see as errors are with regular points. Not the diamond amenity etc.
     
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  5. luv2travel

    luv2travel Silver Member

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    I can't tell you how many times I've had to call the diamond line to fix points with Hyatt. The one item that never posts for me is the Diamond Welcome Amenity Bonus...I swear every time...
     
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  6. LIH Prem
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    LIH Prem Gold Member

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    if that's true, you should be getting an extra 500 points every time. yes, every time.

    why bother to call? Just email them or send a message here or on FT to Gold Passport Concierge and they will take care of missing points, missing amenity bonus or any other issues you have.

    -David
     
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