Just had a wonderful extended stay here at this hotel. As a Fisherman's Wharf hotel, it seemed like there was always a ton of people coming and going. Very much to be expected in this area. As a Diamond Gold Passport member, they said I was upgraded to a room with a view. I guess that meant a room with a view of Alcatraz and the surrounding Wharf area. Breakfast and internet was complimentary. The staff was polite and able to help me in getting to and from parts of the city. Overall, it was nice...the Hyatt Regency along the Embarcadero is still my favorite though!