How to get awesome service for the whole cabin...

Discussion in 'United Airlines | MileagePlus' started by adambadam, Sep 17, 2012.  |  Print Topic

  1. adambadam
    Original Member

    adambadam Silver Member

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    Well apparently my seat mate figured this out -- perhaps he is even among us here on MP.

    I boarded a flight from DEN-PHL the other day and was seated in F. In the row in front of me was a gray-haired gentleman wearing a United jacket. Even I though he must be some executive from the company as the flight was full so there was a very unlikely chance it would have been a regular non-rev. Needless to say the FAs noticed the jacket and proceeded to be on top of their game for the next three hours en route. Drinks were kept full, smiles were offered and all in all it was a very pleasant flight. Towards the end of the flight one of the FAs finally approaches the passenger in question and just flat out states that she along with the rest of the FAs are curious who he is, "are you one of us?"

    "Oh, no, I just like the jacket" he responded in so many words. :)

    So, did we really receive better service or was the crew really just one of UAs gems? I don't know, but perhaps it's time to go find a UA jacket to wear on future flights (over my MP t-shirt of course)!
     
    rwoman, sobore, mrredskin and 13 others like this.
  2. Jimgotkp
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    Jimgotkp Gold Member

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    Time to buy one of these and put it on your suit ;)
    [​IMG]
    Just $4.95 :p
    http://www.flightattendantshop.com/content/product/large/unitedbarpin.jpg
     
  3. TAHKUCT
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    TAHKUCT Gold Member

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    mht_flyer and stephenbgarvan like this.
  4. DCA1K

    DCA1K Silver Member

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    This is a cute story, but doesn't the flight crew print out tell them each pax's name and status? Don't employees (non-revs) show up as such?
     
  5. stephenbgarvan

    stephenbgarvan Silver Member

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    we should all have them !
     
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  6. Flyer1976
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    Flyer1976 Gold Member

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    For what its worth Corporate Security won't be laughing at all if it's a current uniform piece being worn by an non-employee on a flight.

    Posted via a Russian Lektor in the hands of SPECTRE.
     
  7. adambadam
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    adambadam Silver Member

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    Haha, no it was more corporate swag than official uniform.
     
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  8. Flyer1976
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    Flyer1976 Gold Member

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    You weren't clear in your original post saying "United jacket" ;).

    However I have heard of several people pretending to be airline employees by wearing actual uniform pieces to curry favor I.e free upgrades, free food/drinks in economy, and/or to gain access to secure areas. These people have been prosecuted to the fullest extent of the law and banned from flying said airlines.

    That is what Corporate Security is concerned about. After 9/11 we can't be too careful in this industry.

    Posted via a Russian Lektor in the hands of SPECTRE.
     
  9. Ygor
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    Ygor Gold Member

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    It is a good hypothesis. You may also have just gotten a great crew that would have kept your drink full no matter who was on board. I have had more great service than not. Glad you enjoyed the flight. :)
    Me thinks they most likely knew the pax was just a regular pax, but I am sure a lot of FAs appreciate loyalty to their airline, and showing it in the form of swag.
     
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  10. Captain Oveur
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    Captain Oveur Gold Member

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    When are we as a society going to stop invoking 9/11 for ANYTHING?

    It's one thing for a comical "Die Hard"-like plot at JFK yesterday, but someone wearing a jacket with a United emblem? Let's take a moment to really think about this "anything for security" nonsense.
     
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  11. global_happy_traveller
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    global_happy_traveller Silver Member

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    Perhaps an executive wanting to cut short on the conversation?
     
  12. seaflyguy
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    seaflyguy Silver Member

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    You and I seem rarely to be on the same side of an issue but this time we most definitely are. Well stated, sir. This security theater nonsense is just completely out of hand.
     
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  13. Flyer1976
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    Flyer1976 Gold Member

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    There's a difference between someone wearing a jacket with an United emblem and an actual United Uniform. I'm not one to invoke 9/11 for security theater but UA Corporate Security has a job to do and it's to ensure their company is safe.
     

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