How NOT to Complain to an Airline

Discussion in 'Blogstand' started by BoardingArea, Jul 7, 2015.

  1. BoardingArea

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    I pride myself on being a fairly even-tempered and rational person. Resolving airline service issues at the airport with a manager or someone else empowered to do so is almost always the best solution. In the absence of that, I recommend a polite and concise letter or email to an airline if you’ve experienced some kind of service failure. My time as an airline manager pre-dates things like Twitter and Facebook. That said, I’m pretty sure neither is the best way to manage a complaint. That’s why I am completely disappointed in myself for this. First, it served no purpose other than me venting. There are no details or context, it’s just some guy griping via the internet. The #goingfornotsogreat hashtag was… The post How NOT to Complain to an Airline appeared first on MJ on Travel.

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