How many stickers for LAX-ORD-MIA on same flight number?

Discussion in 'American Airlines | AAdvantage' started by Marty McFry, Apr 13, 2011.  |  Print Topic

  1. Marty McFry
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    Marty McFry Silver Member

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    I'm travelling LAX-ORD-MIA on the same flight number (AA 2004). AA website says I need 6 stickers for an upgrade, but I spoke to an agent and she said her system is showing I only need 5. Any idea who is correct? Thanks
     
  2. JY1024
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    JY1024 Gold Member

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    For "through" flights with the same flight number, the coin is two-sided:

    - In terms of earning miles, it won't be posted as LAX-ORD, ORD-MIA (1744+1197=2942). Instead, you'll earn the miles for LAX-MIA (2342 miles). :(
    - On the flip-side, instead of needing 6 stickers to cover 2,942 miles, you'll only need 5 stickers since the system treats your flight as 2342 miles. :)
     
  3. Marty McFry
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    Marty McFry Silver Member

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    FUDGE.. that sucks! i'd rather get more miles :(
     
  4. DestinationDavid
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    DestinationDavid Milepoint Guide

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    Before I was versed in the ways of mileage, I took UA from IAH to HNL as a through flight via DEN. Was pretty disappointed when my miles showed up.
     
  5. JY1024
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    JY1024 Gold Member

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    Through flights definitely are not my favorite. They also cause complications when it comes to upgrades/seating. Since it's treated as one segment, you're only given one seat number. So you can only get a seat assignment if the seat is available on both segments. If seat 9A is available on the first leg, but someone has it for the second leg, the system won't even give you the option of selecting 9A for the first segment.

    For upgrades, it's a similar story. If X inventory is available on the first leg, but not the second, then the system won't clear your first leg until it happens to see X inventory available on both legs. And even if/when the upgrade does clear, you still may not be able to select a seat because the same seat may not be available on both legs. :mad:

    And don't get me started on how the system gets even more confused when you have through flights like AA 154, which is NRT-ORD-BOS (intl-domestic, two different plane types). Putting in a sticker upgrade request for the domestic segment causes the system to give up your seating on the intl segment every once in a while. In order to keep your seat assignment for the long-haul route, you can't put in your upgrade request until you land in ORD. (At least that's how it was a few years ago when I had to deal with this flight.)

    *Note: Savvy gate AAgents or EXP AAgents can/will sometimes break up the two segments so that they can function independently of each other in regards to seating/upgrades. But be forewarned - if they don't do it correctly, it could cause you to lose your seat assignments on both legs.
     
  6. sukn
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    sukn Silver Member

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    If you call AAdvantage CS after you have flown, they will more than likely give you the miles for both segments and segment credit. Most CS agents are aware of this problem and recognize that it isn't the passengers fault that they were on a thru flight. After all, the passenger did fly the miles and the segments. Definitely call after the flights.
     
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  7. newbluesea
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    newbluesea Gold Member

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    The suggestion that you call (and re-call) is fine and seems to be the stock answer given (even when the person providing such advice has no experience it will actually work)
    Based on MY experience I will state that on two ocasions in the recent past three or more calls were unsuccessful in getting AA to post these flights as two segments.
    Good luck.
     
  8. Microwave
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    Microwave Silver Member

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    FWIW, UA fixed this a while ago--they now treat such flights as separate for the purposes of mileage accrual.
     
  9. DestinationDavid
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    DestinationDavid Milepoint Guide

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    Ahhh, good to know but I've long since stopped flying UA. ;)
     
  10. kw335
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    kw335 Silver Member

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    Old thread resurrected, but I just wanted to share my experience flying a "thru" flight just a couple of days ago. I was flying MCO-MIA-SEA on AA563.

    I knew and understood well the concept of a thru flight at the time of booking, so this was not totally unexpected. Since I wanted more EQMs, I figured by standing by on an earlier MCO-MIA segment, thus the flights would post as two separate flight numbers. And as expected, upgrades did not clear until day of departure. Here's how my experience unfolded:

    • T-24 hours from departure, I asked an airport agent to put me on a standby list for an earlier MCO-MIA flight. This did not appear to be easy, but she gave me a BP as well as a Priority Verification card for an earlier flight. Off I went.
    • T-8 hours, rechecked with an airport agent. Confirmed that I am #1 on the standby list for MCO-MIA, and #1 on the upgrade list for MIA-SEA
    • T-3 hours, upgrade went through for MCO-SEA ("thru flight"), assigned seat 6A. I got the email as I was heading to the gate for my earlier MCO-MIA flight.
    • Arrived at the gate. My name was cleared. I approached the podium and was given seat 3A. Great, I thought, since standby list was two pages long and they apparently cleared me right to F. However, the GA made a remark along the line of: "Why does the BP say ticket required". I knew something is off at the time. She spent another minute or two tapping like frenzy. MCO-MIA BP reissued. I also asked for my MIA-SEA BP (6A), which she obliged. Off I went.
    • At MIA, I noticed that 6B had opened. I asked for a gate agent to move me to 6B. To my surprise, the agent informed me that I am now sitting in 19D. I showed her my BP for 6A, and she just shrugged her shoulders. She said that there is no record of 6A on my reservation, and that I should keep the BP and sort it out at the gate.
    • I went to the AC. To make a long story short, apparently the agent at MCO created a "new, separate reservation" under my reservation (if that makes sense at all). She booked me in Y for MCO-MIA (which was then upgraded to X), and MIA-SEA in Y. The agent at the club was able to grab 6B for me under my "old reservation", and I was told that I'm all set for the flight.
    • At boarding, I was stopped at the gate. I was told that there was a problem with my seat, and she asked me to wait until boarding was finished. As it turns out, since I flew using my "new reservation", I was deemed a no-show for my old reservation- which voided my upgrade. Unfortunately, she said, she did not get the no-show memo until after she cleared the upgrade list. I was then seat-less, but she promised that she will rectify the situation after boarding finished.
    • At the end of boarding, she asked about my seat preference. I told her I like me an aisle seat. She gave me two options, and I was then escorted to the plane. I was asked to wait in the galley while she talks to a pax in my seat. There were some quick shuffling around. Not sure if anyone was downgraded, but a minute later, she handed me a new BP and door closed shortly thereafter.
    • A day later, only MIA-SEA segment posted on AA.com. MCO-MIA remained missing. I have a sneaky feeling that I will have to fight for it.
    Lesson learned: DO NOT EVER BUY A THRU FLIGHT. Sadly, I am flying the exact same routing in about a week. I think I will just give up the EQM this time, for as long as my upgrade cleared. Not worth the frustration.
     

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