How long is too long on hold with an airline?

Discussion in 'Blogstand' started by Prior2Boarding, Apr 7, 2015.  |  Print Topic

  1. Prior2Boarding

    Prior2Boarding New Member

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    A few weeks ago, I had to call American Airlines and their Customer Relations desk in Dallas to try to get a systemwide upgrade back after flying in a faulty seat on a 767 to Milan. Luckily, after the call was done, I received both my systemwide upgrade back, and 20,000 AAdvantage miles. However, I spent over ... [Continue reading]
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