How dumb can the Delta IT folks get?

Discussion in 'Delta Air Lines | SkyMiles' started by DTWBOB, Jan 30, 2013.  |  Print Topic

  1. DTWBOB

    DTWBOB Silver Member

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    I have a flight coming up where I'm already in EC -- but I got an Email from them indicating I could improve my seat by moving to an EC seat.

    DTWBOB
     
  2. BamaGirl
    Original Member

    BamaGirl Silver Member

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    I get them sometimes even when I have purchased FC.
     
  3. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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    UA has been known to do the same thing.
     
  4. rwoman
    Original Member

    rwoman Gold Member

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    I've had this happen as well...always makes me roll my eyes at DL IT.

    :)
     
    BamaGirl likes this.
  5. mrredskin
    Original Member

    mrredskin Gold Member

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    i like the part where i get upgraded at the window (ok it's happened once) and if i wanted to select a seat in EC they would charge me
     
  6. USAF_Pride
    Original Member

    USAF_Pride Gold Member

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    Or they offer to sell you a SkyClub day pass when you are already a member!!
     
    icurhere2 likes this.
  7. icurhere2
    Original Member

    icurhere2 Gold Member

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    Both the website and kiosks are guilty on this one ... including the kiosks in the SC.
     
  8. sobore
    Original Member

    sobore Gold Member

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    ..or you are notified you can upgrade your travel experience with a seat on Greyhound and a voucher for a can of chewing tobacco. (happened twice) :D
     
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  9. redtailshark

    redtailshark Silver Member

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    I only fly DL in BE and they do this to me too...their problem is, the EC "upsell" costs more than the BE ticket...marketing dept. needs some price recalibration, methinks :)
     

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