How does an airline cut costs? They hire a dog. No, really.

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  1. BoardingArea

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    It’s one of my favorite stories in the aviation industry, and one I’ve used as an example several times in talks, sharing with co-workers, etc. Former American Airlines CEO Bob Crandall had a unique way of cutting costs at his airline, several years prior to the bankruptcy. This snippet, from CNBC’s A Week In the Life ... [Continue reading] The post How does an airline cut costs? They hire a dog. No, really. appeared first on The Forward Cabin.

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