How do hotel certificates work?

Discussion in 'Hilton | HHonors' started by michael21, Sep 12, 2012.  |  Print Topic

  1. michael21

    michael21 Silver Member

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    So I just met my spend on the Citi Reserve and the statement closed. Hilton will send me two physical certificates? How do they work like they have some sort of code on them that I have to call in with? What is the timeline to receive the certificates?
     
  2. harvson3

    harvson3 Silver Member

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    I dunno, but I can't really figure out why this would matter.
    6-8 weeks, per footnote 2, www.hiltonreserve.com.
     
  3. newbluesea
    Original Member

    newbluesea Gold Member

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    Hilton no longer sends out physical certificates.
    You will be able to see the (both used and unused) certicates and with the identiying numbers by logging into your Honors account.
     
  4. michael21

    michael21 Silver Member

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    Where is it on the page?
     
  5. newbluesea
    Original Member

    newbluesea Gold Member

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    I havent got any unused rewards currently but if memory serves you need to look under HHonors activity click on the Redemption History tab... perhaps someone else here who has unused certificates will correct me. :)
     
  6. Mikus33

    Mikus33 Silver Member

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    This might be a question best posted in the Hilton HHonors Forum as that's where the Hilton people hang out.
     

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