Link: http://goo.gl/Pe3WH Around 7:30 AM Wed 9/19, the DoubleTree Suites by Hilton Hotel Boston experienced a small fire in a generator room. With the loss of the generator and the power out, smoke alarms and other life safety systems were not working, necessitating the evacuation. The Doubletree Hotel was at capacity and 400 guests were relocated to the Hyatt hotel across the Charles River on Memorial Drive. I had reservations for this one-night stay 9/19 to 9/20. I arrived at the hotel at approximately 9:00pm. I wasn't aware of the situation until I walked into the lobby, saw a few people standing around, and was informed by the front desk staff. Long story short, they took care of me by sending me to a somewhat local Sheraton at no cost to me. They also gave me $10 cash to cover the taxi fare. As far as making sure I had a place to work/sleep that night, I am satisfied they did what had to be done. But, as a HHonors Gold, I was disappointed because they didn't go above and beyond. They didn't find me alternative accommodations until after I arrived - and the process added another 45 minutes for me to get into a room. I would have appreciated a phone call to confirm my planned arrival, to let me know about the circumstances, and to make arrangements on my behalf at another HHonors property. By the time I had arrived, there were no HHonors properties with rooms available within 40 minutes. I wasn't able to take advantage Gold status (i.e. free internet, room upgrade, complimentary breakfast) at another branded property. So, would you ask HHonors for some point compensation for this experience if it happened to you?