Hotel CEOs talk loyalty points, Wi-Fi and security

Discussion in 'General Discussion | Travel' started by sobore, Feb 21, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Today's travelers are placing new demands on hotels, especially as rates climb. Guests increasingly seek better Wi-Fi, spaces that fit their lifestyle and more relevant loyalty rewards.

    To discuss these challenges and more, USA TODAY assembled five of the industry's top executives at the Americas Lodging Investment Summit in Los Angeles last month. Participating in our second annual roundtable, held at the JW Marriott at LA Live, were: Mike Depatie, Kimpton Hotels CEO; David Kong, Best Western CEO; Jim Abrahamson, Interstate Hotels CEO; Eric Danziger, CEO of Wyndham Hotel Group, and Thorsten Kirschke, COO, Carlson Hotels. USA TODAY's Barbara DeLollis moderated the discussion.

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