Well, in advance of the upcoming devaluation, I wanted to burn a 7 night category 6 certificate from a travel package at the HBA, which is quite a value for a category 6 (and will go to category 7). Revenue rooms in the "standard" (King, city view) are available, but no redemptions are available on line or over the phone. I called the HBA directly to inquire, and they informed me that in the past "two or three days" they have stopped taking points reservations. Indeed, dummy reservations for slow periods indicate no points availability. I booked the JW instead, and it is certainly an excellent property. Is it possible that they have suspended points reservations until April 8, when they become a category 7 hotel, effectively eliminating advance notice of the changes? If this is the case, this is a sleazy practice - to whom might I complain?