Holiday Inn Resort Phuket - Patong Beach [Master Thread]

Discussion in 'IHG | Rewards Club/Ambassador' started by Kalboz, May 6, 2015.  |  Print Topic

  1. Kalboz
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    Kalboz Gold Member

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    Haven't been to Phuket since our honeymoon in November 2007, when we stayed at the Burasari Resort across the street from this property. So this is kind nice to see how things have changed in Phuket - and things have changed dramatically since! Now, we come back as a family of 4, plus mother in law, and sister in law with her husband and kids. Total: 5 adults and 4 kids. Booked 3 rooms on points for 3 nights during the Thai New Year celebrations (Songkran) for a total 270K IHG points. Two superior King rooms and one double. One room was upgraded before our arrival to a corner suite as observed on my IHG account. BAR rate at the time was around $175++ due to the holidays (breakeven valuation-wise).

    Flew from Bangkok and rented a car from AVIS at HKT arriving at the property around 2 PM. We were fortunate to be greeted by Mr. Peter (guest services manager) at the dedicated IHG Platinum check-in desk. As a Platinum Ambassador our main room was upgraded two categories up to Kids' Suite on the 3rd floor of the Main Wing facing the Burasari. This suite consists of actually two connecting rooms with two full baths. Traveling with wife 2 kids this came in very handy. The kids loved their rooms which had 2 boat like beds, entertainment center with DVDs and game console, box full of toys, etc. The rooms were well appointed, clean, and provided all the amenities needed for a comfortable stay. The room also had a balcony with outside chairs.

    At check-in, we were also given vouchers for 2 alcoholic and 2 non-alcoholic beverages. Comped buffet breakfast at their main restaurant Seabreeze by the pool for our family only. 4 bottles of drinking water per day. 15% off any and all F&B spending. Also, when we arrived at the room there was a welcome gift of plate of fresh fruits, a very nice touch. The 2 other rooms got the same except for the breakfast which my in-laws did not mind because they rather eat traditional Thai food.

    We partook breakfast daily at their open air main restaurant Seabreeze by the pool which had multiple station and plenty of delicious varieties of foods. The breakfast buffet spread is very extensive with hot Western, Thai, Indian, and Chinese food. From cheeses, fruits, cereals, pastries, and salads to Daal, Congee, and Dim Sim all were there for us to enjoy. Several hot station were serving patrons with fried eggs any style, omelets, and various types of noodles. In fact I was able to order anything I was in the mood for and it was made for me on the spot. I have ordered egg benedict which was served promptly and tasted delicious and held us up until early supper. We also did lunch on the first day at the Italian Restaurant Terrazzo which is located right on the beach road with seaview. The food and service there need improvement. Further, we dined at their Charm Thai Restaurant which had scrumptious Thai food and surprisingly was very affordable. Prompt and attentive service at the Thai restaurant also. On the final day's breakfast, the F&B manager (Khun Johnny) was making the rounds and asking guests about their breakfast. He came by our table and we had a short chat about the property restaurants and his trip to Napa wine region. Very nice gesture from a manager who cares about the quality of his hotel food services.

    Great service provided by this resort's friendly staff, especially Mr. Peter. The kids club was loads of fun for our kids which also surrounded by two kids' swimming pools. The staff at the kids club provided very educational and entertaining programs for the kids that at times it was very difficult to get the kids to leave the club. This property also has at least 3 adult pools and other adult only areas and amenities. Check out was prompt also and the resort GM stopped by and said hello!

    Beautiful grounds and open lobbies with plenty of greenery, pools of water, and even singing birds. Excellent location to boot as it is nestled between two main roads in the south part of Patong right across the street from the beach and easy access to Phuket's Big Buddha, Kata, Karon, and other Southern beaches.

    This was an awesome stay and we highly recommend this property for families and couples alike (the adults only Busakorn Wing)!

    For more, see our photo impressions of this resort property here: https://www.flickr.com/photos/kalboz/sets/72157651581022488

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    Last edited: May 25, 2015
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  2. Newscience

    Newscience Gold Member

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    Thanks for posting, Kal! Amazing - a Milepoint post without complaints! :) Very well done! ;)
     
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  3. daninstl

    daninstl Gold Member

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    Nice review. Thanks.
     
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  4. NYCUA1K

    NYCUA1K Gold Member

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    Thanks for presenting the "clean" side of Patong. Though I was staying at Hilton Phuket on the pristine Karon beach, I'd adventured out to Patong on New Year's eve 2014 and managed to get totally hypnotized and blinded by Patong's world famous nightlife of bars, "red light district", etc... so I saw very little of everything else...;)
     
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  5. Kalboz
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    Kalboz Gold Member

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    Granted, Patong could be over the top raunchy if you seek those sort of activities ;) For the 3-nights we were there we can't report on any such "red light district" action at or near the property as Soi Bangla (where most activities occur) is over 10-minutes walking distance from this hotel. Here is a mini trip report on our 3-night / 4-day trip to Phuket:

    First night: We took the back night market road (Thanon Ratuthit Songroipi Road) for a stroll but couldn't get too far as we got drenched by Songkran revelers. Took a refuge at the Cairo Restaurant for some middle-eastern and Thai grub. Their food was okay but it was neither middle eastern nor Thai!!! Met up with an FT friend Sean (the pilot) and his entourage and ended up going to our hotel. Our kids were with mother-in-law already and we spent the evening with the friends at the hotel bar splurging on our comped vouchers of 2 alcoholic and 2 non-alcoholic beverages (ha, what a big spender!)
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    Second Day: Got up at 6 AM and had a nice breakfast at Seabreeze by the pool and got ready for our Phi Phi Island trip. We were picked up at 7:30 AM by van and hauled to Rassada Port where we embarked to the islands around 9:00 AM. We had an eventful and hot day at the islands. Returning to Phuket around 5:00 PM, and arriving at the hotel an hour later. On the way back, it stormed and being on the top deck, I got soaked again! As we all know, it gets dark around 7:00 PM in Thailand, so by the time we showered and changed, it was already late. We decided to eat dinner at the hotel's Thai restaurant, Thai Charm, which was an excellent choice with great food and service.

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    Day Three: After breakfast and getting the children into the resort's Kids' Club/pools, we drove to Big Buddha around 11:00 AM. The temple is actually not completed yet and construction still going on. The views however were incredible and you almost can see all sides of the island from this humongous Buddha vantage point. After two hours of touring, we headed down to Kata Beach looking for the award-winning Mom Tri's Villa Royale Hotel and its famous restaurant. We found the resort property in an obscure side street and had late lunch at Mom Tri's Kitchen. WOW WOW WOW, this is a beautiful property overlooking amazing views of Kata Noi beach which looked like a private property because it was not crowded at all. Contrary to the amazing views from this restaurant, the food was a salty meh for the price paid.

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    Last edited: Jun 28, 2015
  6. Kalboz
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    Kalboz Gold Member

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    Day Three - Cont.: On the way back from Kata Beach we encountered heavy traffic jam caused mainly by a Hare Krishna procession! After a late afternoon nap, we drove to FantaAsia, the nighttime cultural show and buffet dinner at Kamala Beach. Admission was $45 for adults and $42 for children. Very well done attraction with shops, ponds, and light designs. But the buffet food was very atrocious. They confiscated everyone's phones and cameras before the start of the show. The show itself was really fantastic and included sword fights, marching elephants, dangling acrobats, and beautiful dancing girls in 10 monologues ... very creative stuff!

    Day Four: After breakfast, we checked the children into the Kids' Club as they insisted and we spent the morning strolling the beautiful resort grounds and the nearby beaches. We were granted late checkout, but we left at 1 PM because our flight to BKK was at 3 PM. We drove to HKT airport and turned the vehicle back to AVIS.
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    Last edited: May 17, 2015
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  7. Kalboz
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    Kalboz Gold Member

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    It is of interest to mention that I was refunded 20% of the points used for this stay (54K IHG points refunded). 10% for being ICH Ambassador status plus 10% for having the Chase affiliated IHG credit card.
     
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