I was doing some expense modeling for for my FF accounts recently and could not find a receipt for a rental from December of '09. Since Hertz only posts the last 6 months or so of receipts on the website I decided to email Customer Service to request an email of the receipt. After about 8 days, Hertz finally replied with a note that said any receipt between 6-24 months old would require a $25 servicing fee. Any receipts older than 24 months were unavailable. You must mail a check and the details of your request to the customer service group and they will process the request upon receiving the check. The individual receipt wasn't that important so its certainly not worth the fee. I totally understand processing fees for archived data so I'm not disgruntled about the charge. I figured it it was worth sharing the actual cost/details. If you are the type of person who must keep receipt records for business you may want to take extra care for your Hertz receipts. $25 a pop can get expensive. I've found the easiest method is to have the reciepts emailed to me and I just file them away in a .pst archive (who knows how I lost this one, it drove me nuts for a week!).