HIX London Royal Docks/Docklands - REVIEW

Discussion in 'IHG | Rewards Club/Ambassador' started by tom911, Apr 1, 2011.  |  Print Topic

  1. tom911
    Original Member

    tom911 Gold Member

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    I arrived at 11am after the 80 minute Tube ride in from Heathrow (train change at Green Park to the Jubilee line, 2.7 pounds with Oyster card off peak). This was one of two London properties offering a 2 for 1 rate for my two nights (the other available London property was not going to have Tube access for my departure on Saturday due to scheduled maintenance). Hotel is a 5 minute walk from the Canning Town Tube station in Zone 3. It is a 20 minute Tube ride to Westminster station on the Jubilee line. Canary Wharf is along the way and there are restaurants and shops there.

    I was assigned a first floor room that was your typical Holiday Inn Express layout with double bed and separate sofabed and a view of the parking lot. There is serious development taking place between the hotel and Tube station, a combination of work on the Tube station and demolition of old buildings on the opposite side of the street. Construction started about 0730 so keep this in mind if you're intending to sleep in.

    Breakfast was included and consisted of scrambled eggs, bacon, toast, yogurt, plain or chocolate croissants, apples, sliced tangerines, as well as apple and orange juice and a selection of bagged teas. They were remodeling/painting the ground level so breakfast offerings were in a side room. I epect that will change when the work it completed. There is a large seating area off of the lobby looking out onto the street (not that there's much of anything to look at out here).

    The one issue I had with this property was that my prepaid stay was billed in dollars and a 3% surcharge was added. I noticed this on my credit card a week before arrival and they reversed that charge and rebilled in pounds. The credit card entry appears under the parent company name, rather than Holiday Inn Express, and I expect I'll have to contact Chase and have them make a manual entry for the extra points associated with billing to the Priority Club VISA.

    The area is within walking distance of the ExCel site which has high rise housing, hotels and restaurants, as well as the ExCel convention center. I walked by the Crowne Plaza which is there and even ventured further down and took some photos of aircraft at London City Airport which is directly across the Thames.


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