Master Thread Hilton Wangfujing | China

Discussion in 'Hilton | HHonors' started by ClarkyBoy, Nov 23, 2011.  |  Print Topic

  1. ClarkyBoy
    Original Member

    ClarkyBoy Silver Member

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    All,

    This should probably go into Trip Reports, but I am not one to write huge posts about cities, just hotels ;)

    Just wanted to note that I've come back from 9 nights in Beijing, and planned to do a nice Hotel Hop between Hilton Wangfujing, Hilton Beijing and Hilton Airport.

    After 2 days in Wangfujing I canceled the other 2 hotels....

    First, great service welcoming you into the hotel and everywhere you go. Immediate Diamond recognition, room upgrade, great amenity (Sparkling Water, Chinese sweets and a great letter from the manager).

    The room is amazing, all the rooms are big, but the upgrades to a "LifeStyle sweet" is even more amazing. Everything is sparkling clean, and smells nice...

    Executive Lounge is superb, breakfast a ton and quality stuff, Cocktails for free, nice food for dinnr time...No local stuff, had great single malts and cognacs as much as i needed (and i needed it after longs days :)).

    Pool was amazing (inside heated, 6th floor, glass windows overlooking beijing) and early in the morning it's totally private.

    I had one night out of the hotel due to far away meeting. upon return (for the first time), I got the same amenity as before, but a new letter WELCOMING me back. superb service.

    Bottom line, one of the top hotels in my book, superb Diamond privileges, total executive lounge value and overall a no-brainer to return to.

    Now if they could get Beijing drivers to not try and kill pedestrians, i would be a happy camper.

    Rotem
     
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  2. chef4u
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    chef4u Silver Member

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    Stayed there in 2008, and I concur. Great property and people.
     
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  3. NYCUA1K

    NYCUA1K Gold Member

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    I fully concur with the preceding characterizations of Hilton Wangfujing, where I have stayed multiple times, including in May of this year. I would just like to add that my appreciation for what a superb property Hilton Wangfujing is just went up dramatically because I have, in fact, just returned from Beijing, where I stayed at Hilton Beijing for the very first time, and quite likely the last. The service and folks there were nice enough but just about everything, including overall service, paled in comparison to what Hilton Wangfujing offers. I was readily upgraded to the executive floor and my diamond status got recognition but what was offered was simply sub-par. The size of the bedroom, bathroom and closet was a small fraction of what you get in an exec floor room at Wangfujing, which, as "Beijing's Times Square", is also a much more attractive location, from where you can just walk to cool sites like the Forbidden City or Tienanmen Square.

    The OP was absolutely correct in deciding to stay put at Hilton Wangfujing. The only drawback is that the room rates there are much steeper... but definitely worth it...
     
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  4. jparker

    jparker Silver Member

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    I'm staying here for the second time and everything other posters have said is absolutely true. The corner suite I have is larger than my first apartment and the service is super consistent and superior. They are buildilng a Waldorf-Astoria just down the street but don't know how they could top this hotel from a service perspective.

    The only criticisms that could possibly be offered are somewhat slow, inconsistent internet speeds and their is a little bit of age on part of the property such as the executive lounge. But, these are more than compensated for by the quality of the service offerering.

    Jason
     
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  5. Jenny & Curt
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    Jenny & Curt Gold Member

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    Didn't get a chance to stay at this property, but the airport Hilton was so lovely to me as a lowly Gold HHonors member that I anxious to return if ever in Beijing again. OTOH, maybe I should make sure to try Wangfujing!
     
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  6. NYCUA1K

    NYCUA1K Gold Member

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    The new Waldorf Astoria is literally facing Hilton Wangfujing, but as I noted above, the Wangfujing district is Beijing's "Times Square" so that I have little doubt that this new WA will do very well. You might have noticed that the area has a high concentration of topnotch hotels (e.g., the "Peninsula" down the street). The WA fits right in there and I am hoping that its presence might cause the rates at Hilton Wangfujing to come down a bit...

    The internet speed depends upon one's personal needs, but I am surprised to hear that the Exec lounge looks a bit "dated" since the property is only a few years old...it opened not too long before the Beijing Olympics...
     
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  7. jparker

    jparker Silver Member

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    I think it has more to do with their choice of upholstery as much as anything. Most of their chairs have a somewhat velour type cloth finish that shows stains and also shows wear on the nap. I'm sure velour is the wrong term, but hopefully gives the idea. More leather might have been better for a spot that has so much food consumption going on.
     
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  8. ClarkyBoy
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    ClarkyBoy Silver Member

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    just booked my next china trip and i'll be staying here 8 more nights. can't wait. hopefully the services levels are the same and i'll get my favorite suite....who knows..
     
  9. NYCUA1K

    NYCUA1K Gold Member

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    Ditto. Just booked an 8-day trip to PEK for the second week of June, and am definitely looking forward to returning to this property and its surroundings...
     
  10. jparker

    jparker Silver Member

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    I just posted a brief trip report over at my blog (www.notefromtheroad.com). Very good stay with excellent service and an excellent suite upgrade. I don't often post hotel pics but did post some of the suite.

    I really enjoy this property and think it is very well managed.

    Jason
     
  11. ClarkyBoy
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    ClarkyBoy Silver Member

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    Just came back from a week in Beijing.

    Sent an email to the hotel, 5 days before arrival, asked nicely for an upgrade, if available - and got an email back 8 min later from the GM if i want the same suite I was in last time, which was fortunately available. Took 5 min. Superb service.

    Everything just as I remembered, cool complimentary assortment of chinese cookies in the room + sparking water, excellent lounge with great cappuccinos and free alcohol, breakfast/dinner snacks that are enough as a meal if you didn't want to experience beijing restaurants (why wouldn't you though!). Excellent Gym and Pool (Private between 7-8am for some reason I was the only one for a few days there).

    The bottom line - excellent hotel, superb treatment of Diamonds, great service all through the staff ranks and a lock-in for any of my future trips.

    It's all about service and the GM and staff in this place know it. Hope hilton uses this place to show others how to get return business.

    ClarkyBoy
     
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  12. NYCUA1K

    NYCUA1K Gold Member

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    Glad to hear that it is still the same great place that it's been since it opened around the Beijing Olympics. I am all set to spend about a week at the property in June. If they do not have a suite for upgrade, they have usual let me pick my own upgrade room on the exec floor; the second room from the Exec lounge is my baby and I will be gunning for it.

    Cheers!:)
     
  13. lotso-bear
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    lotso-bear Silver Member

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    Does anyone have any experience between this Hilton Beijing Wangfujing and the Grand Hyatt Beijing? I have 3 adults (me and my parents), and we were trying to stay in the same room. I was looking at booking a suite with the GH, as I'm a Diamond with them, and only a Hilton Gold.

    Are the lounges similar? Any real difference in location?

    I was set on the GH using GP pts and my free annual CC night, but I've heard (+) feedback about this Hilton, and it's only 160K HH pts for 5 nts, which is a great value, esp. if I get an Executive room upgrade.
     
  14. ClarkyBoy
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    ClarkyBoy Silver Member

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    Grand Hyatt is at a totally different part of town, more of a business location, but still an AMAZING AMAZING hotel.
    If you can get it for good price/value, it should not be less than Hilton. That said, the Hilton is one of the best (if not best) Hilton property i stayed at re: value, Services and amazing lounge.

    you can't go wrong with both, if you can afford it.

    ClarkyBoy
     
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  15. NYCUA1K

    NYCUA1K Gold Member

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    I know nothing about Beijing's Grand Hyatt nor where it is located, but I fully concur with your characterization of Hilton Beijing Wangfujing, where I happen to be staying right now, having been upgraded to a great suite. I just had breakfast in the lounge from where you can see "Forbidden City" and part of Tiananmen Square, meaning that those great tourist spots are within walking distance from here. Wangfujing has been dubbed Beijing's Times Square and offers great shops and more. You cannot beat this location! Service here is second to none, IME.

    Cheers!
     
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  16. lotso-bear
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    lotso-bear Silver Member

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    Thanks for the replies. I am using mainly pts at either property, with a $ buy-up to a suite for the Hilton, or just using more pts for the GH Beijing (23K pts/nt, not a great value, but I have a lot of pts). I guess I can't go wrong...but I do have the Chase Hyatt CC, and it includes a free nt at a Cat 4 hotel, and I usually can't find Cat 4's during my trips to use this cert on, so I'd like to use it if I can.

    But I'm working on upgrading to a 2BR suite at the GH, so we'll see...and that might swing it to the GH, since that's almost 2X bigger than the Hilton's King Lifestyle Suite.
     
  17. NYCUA1K

    NYCUA1K Gold Member

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    I returned last Sunday from a 7-day stay at this property and rather than post a lengthy trip report or start another thread, I will just share some pics of the property and the surroundings. I arrived in Beijing on Sunday, June 10, just after 3 pm and quickly cleared immigration, hopped into a cab that took about 45 min to the city and cost me just RMB75 (~USD12) -- cabs remain dirt cheap throughout PRC. I arrived at Hilton Beijing Wangfujing and was warmly "welcomed back", with an upgrade to a suite! The service and recognition of Diamond status are still second to none. One regrettable change is that the Blues trio that used to play nightly in "Flames" (the property's "watering hole") is no longer there. The two restaurants on the same floor (5th), Chynna and Vasco, offering Chinese and western cuisine, are still there. The exec lounge remained sparsely occupied and relaxing as usual, and I cannot say enough about the service, service, service that this property provides! With that, here are some pics:

    The property's exterior offers nothing to write home about (compared to, e.g., the "Peninsula" down the street, or to what the Waldorf Astoria being erected across street promises to look like) but...

    HBWFG-1.jpg

    ....appearances can be deceiving because this is an award-winning property!

    HBWFG-2.jpg

    I was upgraded to a spacious King Deluxe Suite

    HBWFG-3.jpg

    HBWFG-4.jpg

    HBWFG-13.jpg

    HBWFG-5.jpg

    The Exec Lounge:

    HBWFG-6.jpg

    HBWFG-12.jpg

    HBWFG-10.jpg

    View of "Forbidden City" from the Exec Lounge
    HBWFG-7.jpg

    Make sure not to miss this treat just down the street across Wangfujing Street: The Nightly Street Gourmets!

    HBWFG-8.jpg

    HBWFG-9.jpg

    ...and it is all rated PG: Please Go!
     
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  18. lotso-bear
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    lotso-bear Silver Member

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    Nice pics and trip report. Looks great, but I might end up at the GH Beijing b/c they have 2BR suites at a reasonable $ upcharge from my pts redemption. Being a group of 3, this would be very comfortable for us. However, I still have both bookings, and will cancel one...
     
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  19. chitownflyer
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    chitownflyer Silver Member

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    NYCUA1K's photos show this hotel has superb amenities.
     
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  20. NYCUA1K

    NYCUA1K Gold Member

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    Do let us know about your experience at the GH for future reference in case anyone again wonders about the two properties. The bottom line will usually come down to a tradeoff between how much one is willing to spend, the level of comfort desired and the convenience of getting around and things done from the hotel location...
     
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  21. brfong

    brfong Silver Member

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    Stayed at the GH Wanfujing about two years ago in the 2BR suite. Very impressed with rooms (living, dinning, study, both bedrooms and full kitchen).
    Mostly ate from the breakfast buffet which had both Chinese and Western selections (congee with bacon anyone?)
    Fantastic indoor pool with dark coves, a shallow pool for the kids and a deeper pool for the adults.
    Attached to a very upscale shopping mall and the subway stop is on the the other side of the indoor mall.
    There were 5 of us staying at the time so I splurged and hired the hotel car for an airport pickup. Was pleasantly surprised to be met at the gate upon our arrival. We were escorted through customs and immigration toward the car. Felt like a VIP.
     
  22. ClarkyBoy
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    ClarkyBoy Silver Member

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    Going again in 2 weeks - can't wait to see if everything is to the same level of services as last visits.....
    ClarkyBoy
     
  23. ClarkyBoy
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    ClarkyBoy Silver Member

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    Back :)

    Hotel is still absolutely one of the best I've stayed in across the world.
    Service is still top-notch, people remembered me by name (last visit 5 months ago).
    Executive club has even more options, food, huge breakfast, and great drinks.
    Diamonds get recognized as always - Got Upgraded to my usual suite, and happy with the room of course.

    I did get a chance to meet with the GM of this hotel, and I have to say the guy simply gets what treating loyal customers means. And how you build your hotel on return business from loyal customers. I wish other GM's had his insight and customers-comes-first attitude.

    Loved it.

    ClarkyBoy
     
  24. Weatherboy

    Weatherboy Gold Member

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    I'm overnighting in Beijing on my way back from a trip to Sanya; I arrive at PEK like 12:50am and my flight back to the US leaves at 2pm. I booked a night at the airport Hilton for now.

    With such a short stay (and issues of getting around from the airport to the hotel at that hour), is it worth it to pick a Hilton other than the airport property?
     
  25. Jenny & Curt
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    Jenny & Curt Gold Member

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    The airport property is very nice. We had a great experience there as Hhonors Gold members.
     

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