Hilton Upgrades?

Discussion in 'Hilton | HHonors' started by deneric, May 7, 2014.  |  Print Topic

  1. deneric

    deneric Active Member

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    I booked a UK hotel today as a Diamond member and found out that there is no automatic upgrade to Executive room. (Only by using Points) When did this happen? Is it just UK or all Hiltons. Not good at all!!
     
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  2. adl73x
    Original Member

    adl73x Gold Member

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    UK exec room upgrades for Diamonds are hit and miss. It was my frequency of misses at Hilton Glasgow that pushed me to Carlson.
     
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  3. marcwint55

    marcwint55 Gold Member

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    There is never an automatic upgrade, only upon availability. I have been upgraded to suites almost every stay at a Hilton property, but I always contact the manager in advance.
     
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  4. satman40

    satman40 Gold Member

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    They will always upgrade you, at least they will tell you it is a better room...

    I just had to say that,
     
    Last edited: May 8, 2014
    kenbo and marcwint55 like this.

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