Hilton Los Cabos NOT Honoring 279 HHonors Point Award Reservations

Discussion in 'Blogstand' started by BoardingArea, Mar 27, 2015.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

    Messages:
    73,877
    Likes Received:
    463
    Status Points:
    20
    Yesterday I posted about the Hilton Los Cabos Beach & Golf Resort allowing HHonors members to book King Premier Suite Oceanview rooms for 279 HHonors points per night. The hotel is closed for renovations until July 1, 2015, so this was clearly a back-end error they made as they loaded inventory. Not surprisingly hundreds of people booked stays, and we didn't hear anything from the hotel for over 24 hours (in my opinion when there's a mistake that a company doesn't plan on honoring, they really should make every effort to contact customers within 24 hours). Well, the hotel is now sending out the following cancellation emails, saying that they won't honor the bookings: The post Hilton Los Cabos NOT Honoring 279 HHonors Point Award Reservations appeared first on One Mile at a Time.

    Continue reading...
     

Share This Page