We recently completed a 2 night stay at this property on a points redemption. We first stayed at this property in 1995 before it became a Hilton and over the years have stayed there on numerous occasions, though before our recent stay we had not been to London since 2003. DH is gold, and on check-in, even though this was a points redemption, we were given a room upgrade and told of the benefits. We were given free WiFi access and even more importantly internet speed was good. The room itself was spacious enough for us and our luggage. The bed was comfortable and clean. Bathroom was small but clean and modern enough. We were just by the elevators however they have removed the pinging noise and no noise from other guests could be heard. The highlight of this stay for us was the breakfast which was included as a gold benefit. They had a tasty bufffet spread in the restaurant each morning and we managed to avail ourselves of the most delicious English breakfast. The sausages were the best I have had for ages. They also had the usual european cold cuts, fresh fruit etc. Service was good. I quite like the location as it is so easy to access the Heathrow Express (18 pounds each way, plus they have WiFi on board). I also think it is accessible to most places, we walked over to the British Museum and other tourists attractions. There is plenty of public transport available within the area with buses running along the street in front of the hotel. I would definitely stay at this property again.