Travel to Europe a couple of times a year and have never had a problem like I am experiencing in Brussels at the moment. I don't want to sound entitled I'm just wanting to make sure I'm not expecting too much. Usually upon checkin if not upgraded to hilton honors floor I am given access to executive lounge. In Brussels I was told there is no executive lounge or Hilton honors floor. So front desk person says they will give me drink coupons since no lounge. I am also used to getting free breakfast. Usually in the lounge but sometimes in the full restaurant. I was told here that breakfast is 30 Eur each. Our room was not ready so we went shopping and sightseeing. Upon return to the hotel, I was given our keys then had to look in back room for our luggage. No tags were given. I mentioned that the previous clerk had said that he would give us drink tickets since there was no lounge. The new clerk have us 1 ticket each for a 3 night stay not 1 each night but a total of 2 and they expired the night of check in. My question is doesn't Gold qualify you for some type of breakfast? I'm not expecting full breakfast but at least continental. Has anyone had the drink ticket thing happen? We still have 2 more nights at this hotel. The staff has acted as if every person here is bothering them except the nice young man that helped us upon arrival.