Hilton Garden Inn Milan Malpensa, Italy

Discussion in 'Hilton | HHonors' started by CrankyScott, Apr 29, 2011.  |  Print Topic

  1. CrankyScott
    Original Member

    CrankyScott Silver Member

    Messages:
    198
    Likes Received:
    285
    Status Points:
    450
    Very nice hotel with well designed rooms and friendly staff. About 15 minute ride from teh airport by free shuttle bus. Just one problem, the "free" internet.

    They provide "free" internet to all guests by wireless or wired connection with a user name and password.

    The problem is the internet log in is only good for 30 minutes and you must then log in again. I talked with the manager and they said that is the hotel policy - I asked if I could buy 24 hour access to have a continuous connection and the answer was no.
     
    uggboy and TRAVELSIG like this.
  2. uggboy
    Original Member

    uggboy Gold Member

    Messages:
    50,182
    Likes Received:
    133,438
    Status Points:
    20,020
    15 minutes from the airport // sounds far to me!
    The internet issue is an odd one, at most we have experienced that we must logged on again after 24h!
    The manager was not pro-active in finding a more intelligent solution to this obvious problem! Gave only standard cold NO answer, not good in our books!:(
    Sounds not like the best option at Malpensa to me!;)
     
  3. CrankyScott
    Original Member

    CrankyScott Silver Member

    Messages:
    198
    Likes Received:
    285
    Status Points:
    450
    After the first night, I checked out. Even as a Hilton Diamond and wanting to be loyal, I moved to the Malpensa Airport Sheraton that is connected to the terminal. And I had a 90 Euro rate, couldn't beat that.
     
    uggboy likes this.
  4. uggboy
    Original Member

    uggboy Gold Member

    Messages:
    50,182
    Likes Received:
    133,438
    Status Points:
    20,020
    Seems to us the way to go! New hotel, connected to the terminal and it can be considered design-driven! Great rate you achieved!:) Hope you enjoyed your stay? How was the service? Room size?
     
  5. I did not have much issues with internet, except lack of bandwidth...otherwise, clean, decent room amenities! Free shuttle is convenient but it can take up to 20 minutes in rush hour.
     

Share This Page