Hilton Bath City People love to hate this hotel. Look at the reviews out there: dingy, dark, depressing, dated, dilapidated, blah, blah. And when we trundled our traps up Walcott Street and beheld the gray East German-style monstrosity looming before us, we prayed that appearances would be deceiving. The lobby is all right, I suppose, at least with big windows and decorated in lightish colors. The living room has a few tables, hard chairs, and a couple (pay per use) computers. Reception staff were about as welcoming as could be expected, given that they were understaffed and the phones rang nonstop. The small, European-style elevators were idiosyncratic and borderline scary, and I learned the benefits of fire stairs soon enough. Pressing 2 led me to a corridor that smelled a bit of old disused Victorian-era manse; this passage twisted and turned, and I thought, shades of the Kensington Olympia, which has to be the worst property in the program. But at last one passes through the second of a pair of fire doors (this one marked Suites) and to the end, and voila, an L-shaped corner suitish arrangement, living area with slightly rickety table (antique?) and two rickety chairs, two double beds, with big windows overlooking the historic Avon, which is actually sort of muddy and unprepossessing, but, what the hey, Shakespeare peed here. Oh, another Avon, well, that explains it. The beds (from a sample of one) were pretty comfortable. Lighting was somewhat dim, except in the bathroom, where it was like an interrogation lamp, and the switches counterintuitive. The bathroom itself was clean but had seen better days, and the plumbing growled and clanked endlessly. As did the heat, a radiator that was cranked to full on arrival but luckily could be turned off. IBahn wired Internet didn't work, for which I got 2 1-hour coupons for the costly Internet in the lobby with the promise of more if I needed them, which I didn't. Diamond amenity: plate of sweets; two additional shortbread squares from a local bakery; two little boxes each containing one dark chocolate truffle and one white one; two bottles of Strathmore water. Bar: a fair range of mass-market beers. Breakfast: Full English in the downstairs restaurant - pretty decent for steam-table food. Eggs to order on request. Service decent. Other good points: 10 minute walk north from bus and train stations; Pig and Fiddle pub 1 block away.