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Discussion in 'Hyatt | Gold Passport' started by uggboy, Feb 14, 2014.
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Higher room occupancy, rates underpin standout Q4 for Hyatt
Hyatt has built up a lot of good will among savvy travelers. Glad to see that they're doing well.
great customer service and mix of high and lower end properties. footprint could be greater, but loyalty programme is competitive, benefits especially for Diamond members are fantastic
Indeed, savvy travelers. I hope the good results can be sustained into the longer term ahead.
The mix is good, but they should expand their footprint as you pointed out, plus while Diamond is great, it would be nice to have another tier in between PLT and DIA in the future, with meaningful real benefits of course.
agree, or if the PLT tier is improved to somewhat what Hilton Gold offers, that'll be attractive to many i reckon...
Let's say free breakfast in the restaurant, WIFI included and a chance of a great upgrade, plus early check in / late check out. That's what PLT should mean in the future with Hyatt IMHO. Of course the requirements go up too, but maybe 15 stays would be great. Seeing that Hyatt has a smaller footprint and often is more expensive properties around the world then Hilton has. Seems fair to me.
I personally agree, the Grand Hyatt for example in my city is significantly higher priced vs the Conrad...Hilton Gold is far more attractive a tier than my Hyatt Plat for benefits..
Of course, the travellers who have top tier status in both programmes may differ in views, but for 'lighter' travellers who have mid-tier status in both, Hyatt should consider taking steps to be closer in benefits to Hilton Gold...
Your right, a better PLT offering would be a great step forward to bring Hyatt in competition with Hilton Gold, it's important IMHO that the mid-market isn't overlooked either. Overall, I could see that Hyatt takes this step in the future, they don't want to give people a reason to stay with Hilton, or? Having said this, seeing the results they pull in right now, maybe there is no reason for Hyatt to act, only time will tell. This depends also on Hilton and what they will do in the future.
Not sure if they will introduce another status since most of the other chains only have two statuses(excluding entry level and invite-only statuses).
*wood: Gold, Plat
Hilton: Gold, Diamond
Hyatt: Platinum, Diamond
Club Carlson: Silver, Gold, Concierge
IHG: Gold, Platinum
Fairmont: Premier, Platinum
Maybe they might offer PLTs the option of choosing points or continental breakfast?
Doesn't Hilton has Blue (Entry), Silver, Gold and Diamond.
They mean earnings of $32 billion, up from $16 billion in the prior-year period ... and not million, right?
No it's millions. Hyatt is nowhere near 32 billion.
Hyatt's revenue for all of 2013 was only about $4.2 billion and in 2012 was $3.9B.
And they only made about $680m for the whole 2013 year in pre-tax profit (EBITDA).
i interpreted earnings as being after-tax profits. $32 billion means they are charging their rooms way too much..
would be great if they could also start a Hyatt credit card here in Asia
I love Hyatt. They are so easy to work with. Redeeming points, getting free nights is wonderful!