Higher room occupancy, rates underpin standout Q4 for Hyatt

Discussion in 'Hyatt | Gold Passport' started by uggboy, Feb 14, 2014.  |  Print Topic

  1. uggboy
    Original Member

    uggboy Gold Member

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    Higher room occupancy, rates underpin standout Q4 for Hyatt

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  2. misterbwong

    misterbwong Silver Member

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    Hyatt has built up a lot of good will among savvy travelers. Glad to see that they're doing well.
     
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  3. Terry Yap

    Terry Yap Gold Member

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    great customer service and mix of high and lower end properties. footprint could be greater, but loyalty programme is competitive, benefits especially for Diamond members are fantastic
     
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  4. uggboy
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    uggboy Gold Member

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    Indeed, savvy travelers. I hope the good results can be sustained into the longer term ahead.
     
  5. uggboy
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    uggboy Gold Member

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    The mix is good, but they should expand their footprint as you pointed out, plus while Diamond is great, it would be nice to have another tier in between PLT and DIA in the future, with meaningful real benefits of course.
     
  6. Terry Yap

    Terry Yap Gold Member

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    agree, or if the PLT tier is improved to somewhat what Hilton Gold offers, that'll be attractive to many i reckon...
     
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  7. uggboy
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    uggboy Gold Member

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    Let's say free breakfast in the restaurant, WIFI included and a chance of a great upgrade, plus early check in / late check out. That's what PLT should mean in the future with Hyatt IMHO. Of course the requirements go up too, but maybe 15 stays would be great. Seeing that Hyatt has a smaller footprint and often is more expensive properties around the world then Hilton has. Seems fair to me.
     
    Last edited: Feb 14, 2014
  8. Terry Yap

    Terry Yap Gold Member

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    I personally agree, the Grand Hyatt for example in my city is significantly higher priced vs the Conrad...Hilton Gold is far more attractive a tier than my Hyatt Plat for benefits..

    Of course, the travellers who have top tier status in both programmes may differ in views, but for 'lighter' travellers who have mid-tier status in both, Hyatt should consider taking steps to be closer in benefits to Hilton Gold...
     
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  9. uggboy
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    uggboy Gold Member

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    Your right, a better PLT offering would be a great step forward to bring Hyatt in competition with Hilton Gold, it's important IMHO that the mid-market isn't overlooked either. Overall, I could see that Hyatt takes this step in the future, they don't want to give people a reason to stay with Hilton, or? Having said this, seeing the results they pull in right now, maybe there is no reason for Hyatt to act, only time will tell. This depends also on Hilton and what they will do in the future.
     
    Last edited: Feb 14, 2014
  10. Jimgotkp
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    Jimgotkp Gold Member

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    Not sure if they will introduce another status since most of the other chains only have two statuses(excluding entry level and invite-only statuses).

    *wood: Gold, Plat
    Hilton: Gold, Diamond
    Hyatt: Platinum, Diamond
    Club Carlson: Silver, Gold, Concierge
    IHG: Gold, Platinum
    Fairmont: Premier, Platinum

    Maybe they might offer PLTs the option of choosing points or continental breakfast?
     
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  11. WilliamQ

    WilliamQ Gold Member

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    Doesn't Hilton has Blue (Entry), Silver, Gold and Diamond.
     
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  12. Kalboz
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    Kalboz Gold Member

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    They mean earnings of $32 billion, up from $16 billion in the prior-year period ... and not million, right?
     
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  13. ballardFlyer

    ballardFlyer Gold Member

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    No it's millions. Hyatt is nowhere near 32 billion.

    Hyatt's revenue for all of 2013 was only about $4.2 billion and in 2012 was $3.9B.

    And they only made about $680m for the whole 2013 year in pre-tax profit (EBITDA).
     
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  14. Terry Yap

    Terry Yap Gold Member

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    i interpreted earnings as being after-tax profits. $32 billion means they are charging their rooms way too much..;)
     
  15. Terry Yap

    Terry Yap Gold Member

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    would be great if they could also start a Hyatt credit card here in Asia ;)
     
  16. Savvyjb

    Savvyjb New Member

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    I love Hyatt. They are so easy to work with. Redeeming points, getting free nights is wonderful!
     

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