HI Exp. to get King size pillows!

Discussion in 'IHG | Rewards Club/Ambassador' started by DJP_707, Aug 3, 2013.  |  Print Topic

  1. DJP_707
    Original Member

    DJP_707 Silver Member

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    One of my pet peeve's about Holiday Inn & HI Express is the use of small pillows on King size beds.
    Yeah they may have four pillows but it cracks me up when they arrange them and they only make it half across the bed. After a recent stay at HIExpress I posted a review on Trip Advisor,and mentioned this pet peeve. I got the following response from the hotel manager:

    David,
    Thank you for your recent stay at our hotel. We appreciate the great review and that you were able to take advantage of all of our great amenities. Our hotel will undergo a full renovation this year and we look forward to you coming back and experiencing our updated hotel. As far as the pillows I am happy to inform you that the entire Holiday Inn Express Chain will be converting to new pillows which will be King Size in the guest rooms by the beginning of next year.

    Chris
    Front Office Manager
     
    Eloy Fonseca Neto likes this.

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