HHonors Points Posting For An International Stay

Discussion in 'Hilton | HHonors' started by mo26, Aug 24, 2012.  |  Print Topic

  1. mo26

    mo26 Silver Member

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    Hey All,

    Anyone have experience with points/stay credits posting for overseas trips?

    CS says to wait 14 days before submitting a missing stay request.

    Both stays (with-in the last week) are posted under "recent stays", with e-folio being unavailable.

    I just wasn't sure if I was being impatient, or what your past experiences might be?


    Thanks!
     
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  2. NYCUA1K

    NYCUA1K Gold Member

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    I have a lot of experience with this. The points have always posted, religiously, within 3-5 days after check out..
     
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  3. desamo

    desamo Gold Member

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    e-folio is usually unavailable for int'l trips in my experience.

    I've typically had stays post in 2-3 days, though, even international ones. My stay from Sunday/Monday in Costa Rica posted on Thursday morning.
     
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  4. ACMM
    Original Member

    ACMM Gold Member

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    Agreed - in general I find very fast turnaround ... always the outlier of course, but the norm is 3-5 days for me also.
     
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  5. desamo

    desamo Gold Member

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    Oh, also sometimes once it shows under prior stays, it can take 2-3 days for the points to process. I've had that happen, but it's pretty rare.

    What's weirder is that now I'm off by one cumulative night in my last two stays and I don't know which one. (I'm requalifying based on stays, so it's not critical, just makes my head hurt.)
     
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  6. ACMM
    Original Member

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    Sure it is not the martini ;) :)
     
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  7. desamo

    desamo Gold Member

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    No martinis yet, still working. Besides, I'm a Mai Tai gal, not a martini gal. I had one martini last year, though.
     
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  8. mo26

    mo26 Silver Member

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    Thanks for all the quick feedback, gotta love MP!

    I fired off an enquiry, but i'm afraid it could be an ineligible rate on my part.....whoops :)
     
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  9. astraveln

    astraveln Silver Member

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    E folio almost never exists on International trips..... Points have taken almost 10-14 days to post in both Singapore and KL in the last 6 months.
     
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  10. uggboy
    Original Member

    uggboy Gold Member

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    Indeed, usually posting times are between 3 to 5 days and usually there is no e-folio available, but Hilton is very reliable we found for posting the correct amount of points earned.
     
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  11. marcwint55

    marcwint55 Gold Member

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    perfectly normal. your points should post with no problems
     
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