Hertz taps into mobile technology

Discussion in 'Hertz | #1 Awards/#1 Club' started by sobore, Jun 8, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.breakingtravelnews.com/news/article/hertz-taps-into-mobile-technology/

    The Hertz Corporation is expanding its new technology-driven, customer service enhancements to more Hertz locations worldwide.

    The services, highlighted in the “Travelling at the Speed of Hertz” campaign, provide speed and ease helping Hertz Gold members save time via mobile and on-site service options and getting customers quickly behind the wheel of their preferred rental vehicle.

    “Hertz is responding to the exponential growth of mobile technology to streamline consumers’ lives, including business and leisure travel,” commented Hertz Chairman and Chief Executive Officer, Mark P. Frissora.

    “Customers love our Mobile Gold ‘Carfirmations’ because the service provides consumers confidence that their rental vehicle is ready to go. Hertz’s suite of technological innovations is a key element of our commitment to make the car rental experience the fastest and easiest in the industry.”

    Read More: http://www.breakingtravelnews.com/news/article/hertz-taps-into-mobile-technology/
     
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  2. uggboy
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    uggboy Gold Member

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    Technology in good use!:)
     
  3. COFlyerCLE
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    COFlyerCLE Gold Member

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    In theory this is all well-and-good, but the Hertz iPhone app is really abysmal. It rarely works at all, you can't even log into it right now. And my favorite part - when it did work, your reservations would be there until the day you traveled, and then they would disappear. So by the time you get to Hertz and actually need that confirmation number - it's gone.

    The IT people from Hertz should really take a page from United on how to create a useful and stable iPhone app. The United app rocks. The Hertz app... is just taking up space on my phone now. (And judging from the comments in the AppStore about this app - I'm not the only one who feels this way). Hertz has some serious work to do.
     
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