I've got some miles on AA and have never booked an award with them. I'm looking to book an award from CLT to BRU in business. For the life of me, I cannot find any flights on that route on AA metal. BA? Yes. US? Yes. Two connection? Yep. I find the website to be not very friendly, and I'm comparing it to US so that is saying quite a bit. I'd take BA in First, but I can't find anything using AA.com with fewer than a double connection. I'm obviously doing something wrong, but for the life of me I can't figure this out. Anybody give a newbie a hand on how to find biz awards on AA without a crap ton of connections?