Hi, In December of 2012 I booked an award trip to Europe for May of 2013. I had cancel because I lost my job and could no longer afford to go. Needless to say I wasn't flying anywhere else either. I looked at my account this week and my miles were just gone, to my complete shock! I emailed United and found that I had to request for the miles to be redeposited within one year of my booking the flight. The response wasn't even apologetic! More like, "Your miles are gone loser!" Again, total shock because I had canceled award trips in the past and the miles went right back into my account. Any suggestions for how I can get them back? Can I appeal somehow? I realize I may have been at fault for not reading the fine print but I'm still extremely angry. I've flown United loyally for many years but in the future I will be doing everything possible to avoid flying with them and make sure everyone I know hears about this and comes away hating them too.