Help an Idiot: How do I request an RPU Upgrade?

Discussion in 'United Airlines | MileagePlus' started by miketown, Nov 26, 2012.  |  Print Topic

  1. miketown
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    miketown Silver Member

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    Premier Beginner/Basic question here: How do I apply a RPU to an reserved flight?

    I've gone into the itinerary on united.com and I would have expected it would have been easy from there, but I can't figure it out.

    Additionally, how do I sponsor someone else with an RPU?

    Thanks in advance.
     
  2. Wandering Aramean
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    Wandering Aramean Gold Member

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    At the bottom of the page with the reservation there should be an option to Redeem Upgrade as one of the buttons. If it is not there you have to call.

    [​IMG]


    To do it on a reservation for someone else you need the PNR and their last name. Log in to your account, go to My Reservations, put the PNR/Name in the boxes at the bottom and pull it up that way. At that point it is the same process.

    Pictures and such here: http://boardingarea.com/blogs/thewa...-united-com-primer-how-to-sponsor-an-upgrade/.
     
    chrislacey likes this.
  3. miketown
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    miketown Silver Member

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    Thanks WA, I don't have that button.

    Now, a dumb reason- why wouldn't I?
     
  4. Wandering Aramean
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    Wandering Aramean Gold Member

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    Usually because you paid with an ETC of some sort or because the ticket hasn't been issued yet. Shouldn't be to big a deal to just call it in instead.
     

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