Hector Adler, VP of Flight Service for AA, Comments on Customer Service

Discussion in 'Blogstand' started by Prior2Boarding, Apr 3, 2015.  |  Print Topic

  1. Prior2Boarding

    Prior2Boarding New Member

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    Managing the in-flight service for a major airline is a job I don’t envy. Between providing meals for passengers, training flight attendants, creating perfect seat design and other essential functions, this job is one of the most customer facing there is. American has gone through a lot through its merger, both good and bad. One of the ... [Continue reading]
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