Hard to log in

Discussion in 'American Airlines | AAdvantage' started by bucketlist, Jun 2, 2013.  |  Print Topic

  1. bucketlist
    Original Member

    bucketlist Silver Member

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    Not able to log in to my account.

    Can make dummy bookings (tho not sure I'd want to rely on them). Can see seat maps (tho not sure they're current).

    Per AA's notice on home page:
    System maintenance is scheduled for Saturday, June 1 from 9 a.m. to Sunday, June 2 at 8 a.m. CDT. We apologize for any inconvenience.
     
  2. Betty Boop

    Betty Boop Gold Member

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    And calling in even as ExPlt there is a 14 min wait.not sure what is happening. Anyone know?
     
  3. miamigrad
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    miamigrad Silver Member

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  4. Mike Reed

    Mike Reed Gold Member

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    Storms. Just landed behind them in ATL and its still very foggy here. Houston got hit with a hard line this morning. It's all over the place.

    Sent from my iPhone using milepoint
     
  5. Betty Boop

    Betty Boop Gold Member

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    Yes that's what they said when I finally got through. Good you landed safely.
     
  6. zphelj

    zphelj Gold Member

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  7. adambadam
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    adambadam Silver Member

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    Anyone still having trouble? I have been getting the following message for the past couple days when I try to log in:

    This feature is temporarily unavailable. We apologize for this inconvenience. Please try again later.
     
  8. Mike Reed

    Mike Reed Gold Member

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    That's a problem. I've been in/out over the past several days. Clear your browser cache and history (NOT your cookies!) and try again?
     
  9. adambadam
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    adambadam Silver Member

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    Okay tried logging in with my AA number instead of the email how it always is and it worked fine. Probably should have tried that sooner. Guess that will work for now.
     
    Mike Reed likes this.
  10. Mike Reed

    Mike Reed Gold Member

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    I've noticed that when calling it doesn't recognize my phone number the last two days..

    Sent from my iPhone using milepoint
     
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  11. Betty Boop

    Betty Boop Gold Member

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    Same for me.
     
  12. DestinationDavid
    Original Member

    DestinationDavid Milepoint Guide

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    Just tested this myself. Greeted with the usual "Welcome back, David!", so no issue here.
     
  13. Mike Reed

    Mike Reed Gold Member

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    Interestingly, none of my mainline flights in the last week are showing up in my account yet - flights on May 28th & 31st, June 2nd, 3rd and 4th are all not posted yet.

    Given that they've got a "System Maintenance" notice when I log in to my account, I'm assuming this is expected.
     
  14. John777

    John777 Silver Member

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    Ditto for a June 2nd flight
     
  15. ballardFlyer

    ballardFlyer Gold Member

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    Me either. It was all supposed to to be done by June 2. It's June 5 now. I hope this AAdvantage system upgrade has some positive benefits.
     
  16. DestinationDavid
    Original Member

    DestinationDavid Milepoint Guide

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    I heard all miles should post by the end of the day, but I'm still missing mine.
     
  17. Mike Reed

    Mike Reed Gold Member

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    Still nothing this morning. Not that I'm waiting on anything - I'm not crossing any thresholds for awards, status, etc... so I can wait.
     
  18. DestinationDavid
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    DestinationDavid Milepoint Guide

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    Same here, but I actually am considering an award booking, so I'd like that 12K sooner rather than later. :)
     
  19. ballardFlyer

    ballardFlyer Gold Member

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    Most of mine posted last night.
     
  20. Mike Reed

    Mike Reed Gold Member

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    Same here, at least from the looks of the mobile app. Will check details later...

    Sent from my iPhone using milepoint
     

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