Growing use of the Internet for bed bug shaming

Discussion in 'General Discussion | Travel' started by uggboy, May 12, 2014.  |  Print Topic

  1. uggboy
    Original Member

    uggboy Gold Member

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    Growing use of the Internet for bed bug shaming

     
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  2. gregm

    gregm Gold Member

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  3. timfrost

    timfrost Silver Member

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    It's not just bedbugs, it's everything. They remind us at our recurrent training every year that since WiFi is available on pretty much every short-distance train we operate, if someone has a negative experience, the world knows about it before the customer arrives at their destination. Unfortunately, people can say things that aren't even true and destroy businesses. Just look at that whole long story that was made up and "live-tweeted" from that flight around Xmastime. Or Thanksgiving. Or whatever. People will look for any excuse for their 15 minutes of fame.

    I worked the #AmtrakLIVE train from LAX-AUS this year and someone was bashing Amtrak using the hashtag talking about how a certain room on the train had a defect and they weren't even on the train.

    Anyway, I wasn't trying to derail (heh) the topic, merely pointing out that the internet is a growing source of criticism for everything in the service industry, and if your barista at the local coffee house is having an off day or you take something the wrong way, the impact is more far-reaching than it ever has been before.
     
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  4. blackjack-21

    blackjack-21 Gold Member

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    What you're saying from this article then, if the customer is only getting 24 or less bites, then the inspections are being done correctly? And if true, it's then okay to go to those establishments with the comforting thought in mind that the bites won't exceed 25 or more at least?
     
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