GREAT NEWS! Airlines Can’t Make The Flying Experience Worse Without Losing Customers

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  1. BoardingArea

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    I learned a new industry term this week: “passenger burn” While ultimately air travel is frustrating and uncomfortable for many — with tight legroom and packed planes — because that is what consumers are willing to pay for, and they make decisions based on price it turns out that there are limits. Most people don’t […] The post GREAT NEWS! Airlines Can’t Make The Flying Experience Worse Without Losing Customers appeared first on View from the Wing.

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