Stayed 5 nights there in Jan, 2011, and was very impressed with the hotel. Absolutely would stay again. There are 2 different towers to the hotel: the old one is set back from Scotts Road, a major thoroughfare, while the new taller tower looks out over the street. I was upgraded to a suite in the new tower, and others also staying at the hotel, part of SIN Do, were in the old tower. Each tower has its own Club Lounge; to get to that floor in each tower, you have to insert your room key. I had a late-night arrival, and took the airport shuttle bus, which dropped me right off at the hotel; there was only one other person on the bus, so was as fast as a cab for much less money. There's also a Metro stop a very short walk away that I would've used had it been running at that hour. I was in the new tower and upgraded to a large suite with full living room, microwave, small fridge, two stove burners (with pots and pans, dishes, etc. in one of the adjacent drawers), and an Nespresso machine. The living room had a dining table, work desk, cushy chair and sofa with flat-screen TV; king bed, another flat-screen TV, chair with ottoman in the bedroom; a large separate walk-in closet area was off the bedroom to the left; the bathroom was to the right and had a tub, separate rainfall shower or removable Euro-style wand, and the toilet was in its own little room; lots of toiletries to choose from. Terrific internet service in the room and throughout the hotel (via wireless) that I came across. The service at the hotel couldn't have been better. All the staff very friendly and helpful. The hotel is right in the middle of major shopping with many upscale and not-so upscale malls. There are 2 supermarkets nearby if you want to buy some things for the fridge or to cook yourself. The Club Lounge in the new tower is on the top floor, and required walking up an additional flight of stairs; I didn't ask if there was some separate elevator to get up that last floor, nor was one ever pointed out to me, so I just don't know. The new tower lounge is much larger than the old tower one, and I round the service there a bit better: wait staff asking if I wanted another coffee, glass of wine, etc. A terrific choice of foods at both breakfast and in the evening in both lounges. Better views, as it's higher up, at the new tower's lounge. The staff at the new tower lounge was especially nice in that I had a very early departure and they gave me some food to take back to my room for the morning, as the lounge wouldn't yet be open. Only ate at one of the restaurants, The Straits, which offers a wide variety of SE Asian foods served buffet style at separate stations. Very wide range of items and enjoyed it. There are several other places to eat there. There's also a very nice pool area that's closer to the old tower. The gym gear is less extensive than some (stationary bikes and other aerobic workers, a few multi-machines, free weights. Didn't try the spa or any of the classes the gym offers up. This was my 1st trip to Singapore, so can't compare it to any of the other hotels. I'd be curious about the Conrad, which is in a different part of town. But I would readily come back here.