Grand Hyatt Macau - Review

Discussion in 'Hyatt | Gold Passport' started by RestlessLocationSyndrome, Nov 26, 2011.  |  Print Topic

  1. RestlessLocationSyndrome
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    RestlessLocationSyndrome Silver Member

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    Just completed my first stay at the Grand Hyatt Macau. What a great property located in the City of Dreams complex. The lobby is grand and modern with a very cool water feature in the middle and eye catching chandeliers. There are two towers and I was in the club tower... very convenient when going down to the Grand Club for breakfast or early evening snacks/dinner... more on that later.

    The City of Dreams is a new complex on the Cotai strip which is convenient to the Macau airport and Taipa ferry terminal. The Hard Rock hotel and Crown Towers are also connected to the same shopping mall and casino so it makes it a nice high end complex for different styles. The complex is great and casino, while not the biggest by any means, offers a diverse set of entertainment options. One of my favorite things is the fresh scent that is present throughout the complex. Another big plus about this complex is the extensive free shuttle network that they provide to other parts of Macau.

    The room is as expected in being clean and modern. Definitely had a good night's sleep with the sheets. Didn't have a great view from my room but that's not something I care too much about in Macau. The food at the Grand Club was terrific. While not the biggest spread in terms of variety, there was plenty to try. I particularly liked the freshly made fried rice during breakfast and the Macanese pork sandwich in the evening. I would also be remiss if I didn't mention the freshly squeezed orange, grapefruit and watermelon juices. One note is that as a casino property, you won't be extended the usual late checkout that you might be used to as a Hyatt Diamond.

    For entertainment, Grand Hyatt guests can get free tickets to the Dragon Treasure located in the Bubble in the shopping area (called the Boulevard). While not expensive, 30 MOP, it's nice to get it for free and was actually a nice little 15 min visual show... although I can't really tell you what it was about. Another show which I thoroughly enjoyed was the House of Dancing Waters. It was created by Franco Dragone who did La Reve at the Wynn in Vegas which I thoroughly enjoyed as well. First thing to note, you can save 10% on tickets if you sign up for a City Club card at the casino. Another note is that while there is no bad seat, like La Reve, there are better seats which are not in the first 2 rows (to avoid getting wet) and the middle of the theater has a better perspective than the sides of the almost round theater.

    All in all, a great hotel, complex, amenities and entertainment making it a great trip.
     
  2. catgirl
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    catgirl Gold Member

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    Thanks for posting. I am going to be at the Grand Hyatt Macau in January. We are also going to see Dancing Waters.
     
  3. gleff
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    gleff Co-founder

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    Here’s the lobby of the Grand Hyatt.
    [​IMG]
    Off the lobby is a little café with amazing looking pastries.
    [​IMG]

    Here's Peking Duck, at the hotel restaurant Beijing Kitchen [​IMG] [​IMG]
     
  4. gleff
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    gleff Co-founder

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    [​IMG] [​IMG]

    As mentioned, the Hard Rock hotel is in the same complex: [​IMG]

    Here's the laser light show in “The Bubble.” TI didn’t quite follow the plot, either.
    [​IMG] [​IMG]
     
  5. cennas
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    cennas Gold Member

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    I stayed twice here last year. The first time was on Memorial Day weekend and the second one was just after Christmas. Both time I was assigned a room on the Grand Club Tower. #3176 on my first stay, a corner room with views to both the Cotai Strip and the Cotai Dome. I used a Diamond suite upgrade on my second stay, this usually booked into the Grand Suite King, but I was further upgraded to Grand Executive Suite King (#2777). The suite was very spacious, really nice, and modern with amazing views.

    The lounge is HUGE and I thought the open plan kitchen was very impressive, as was the range of freshly made hot dishes during the evening happy hours. Service was also superb, although most of the kitchen staff had very limited English skills, but they did try very hard to please.

    Both times I was treated very well as Diamond. And the Diamond's F&B welcome amenity at this property actually included the "Beverage" component, something that was always missing in other Asian Hyatts I've stayed in. In fact, I booked 3 rooms under my name on my second stay, and all 3 rooms each received a bottle of wine.

    Overall, an excellent hotel all around and would definitely return here if I'm ever in Macau again.

    Some photos:

    IMG-20101229-00100.jpg

    IMG-20101229-00102.jpg

    IMG-20101228-00095.jpg

    IMG-20101228-00093.jpg
     
  6. dcw74

    dcw74 Active Member

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    Just returned from a short stay at this property. The lounge still undergoing renovations and is temporarily located in the mezza9 restaurant on the 3rd floor, same level as the gym and pool. The space is quite large with several cooking/buffet stations throughout, and guests have the option of dining indoors or out by the pool. The food was fine, nothing extremely exciting, but I'm pretty happy to have just a bowl of congee for breakfast. I think I was more amused that they brought out a Stokke high chair for our daughter. Which probably doesn't mean anything to anyone unless you're a parent to young children. I was able to snap some photos before being reprimanded by the staff, so I'll post those after I have a chance to resize them.
     

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