This is a property I stay at no less than a few times a year. The property is located downtown in a central location, a couple blocks from the 16th street mall, and about 4 blocks from the Hyatt Regency Convention Center. As with most downtown hotels, the self-parking price is only slightly less than the valet. Unlike the Regency, it's a bit further walk to cheaper surface lots. I've always chosen valet and find the service polite and timely. The lobby bar and restaurant in this hotel are lacking, IMO. Neither are all that themed. The restaurant has a fairly basic menu. The lobby bar is very small, but the service reasonable. There are plenty of restaurants and bars within walking distance that would provide a much better experience. Front desk staff here is always warm and inviting. The rooms themselves are in a good state of repair, with decent sized rooms and bathrooms. As a diamond member, I have never received a room smaller than a corner King. Most times, I receive an Executive Suite. This is a 2-room suite with a living room and very usable desk/work area. The bedroom is oversized, as is the bathroom. The club lounge is pleasantly staffed. It has all the standard breakfast fare, along with a self-serve specialty coffee machine and the occasional plate of salmon. The pool is a bit small, but ample. The exercise room is the same. All the equipment is new, but there are only about a dozen aerobic stations, and probably 4 or 5 weight training stations. There's also access to a rooftop running track. All floors of the hotel require a key in the elevator to access, with the club lounge residing on the top floor. The few times I've received a corner King, a quick call to housekeeping and they brought up the upgraded Portico spa items. Room service is timely and of good quality. The menu is standard Hyatt fare, without a whole lot of variety. But, what is offered has always met my expectations. For business people, there's a Fedex Kinkos right next door. Happy to answer any other questions.