Grand Hyatt Berlin - REVIEW

Discussion in 'Hyatt | Gold Passport' started by tom911, Apr 20, 2015.  |  Print Topic

  1. tom911
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    tom911 Gold Member

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    Just finishing up 3 night stay with a room on the Regency Club floor (7) with a view towards west Berlin. Arrived just after 1300 from Madrid and the front desk clerk escorted me to the Regency Club while my room was being prepared, about a 30 min wait, and then came back upstairs with the key. One thing I have found consistent with Hyatt, at least at the Diamond level, is that they're usually able to check me in versus having me leave a bag and come back.

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    I did have the lounge offerings as my dinner the first two nights and found them quite adequate- assortment of cheeses, roast beef, potato salad, chicken, various salads, all served in small jars (sort of a half-size Mason jar for those familiar with them). I particularly enjoyed the Reisling Brut on offer. I noticed one group was there when I arrived about 1900 before going out one night, and when I came back for a cold drink at 2145 they were still there. Clearly the lounge is well-liked by some. [​IMG]
     
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  2. tom911
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    tom911 Gold Member

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    Wide variety of rolls, fruit, cereals and four different juices at breakfast, as well as different refrigerated yogurts and beverages. I did order an omelette one morning though by the time it had made it up to the 7th floor it was just warm.

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    I'd readily stay here. Published rate for this stay was 199 euros so I'm using points instead. More photos in the Hyatt gallery linked below.
     
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  3. Seacarl
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    Seacarl Gold Member

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    I've stayed at this property. The rooms themselves are stylish and gorgeous, and the lounge is quite good in both breakfast and evening offerings. As a Diamond we were also permitted to take our breakfast in the restaurant downstairs which has an even better spread.

    However, I found the location somewhat lacking. It's a bit far from the subway and S-Bahn, and the surroundings are a bit sterile. I prefer the location of the Westin Grand on Friedrichstr, and there are several other hotels in that vicinity
     
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  4. tom911
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    tom911 Gold Member

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    The U-Bahn and S-Bahn are right up on Potsdamerplatz, so can't say I consider that far away once you come out the side entrance. No more than a 5 minute walk. The entire area here is new because The Wall used to be here, so you do have places like the Sony Center filled with restaurants and a three story shopping mall with a supermarket in the basement. I remember coming here back in the 90s and the whole area was a sea of cranes, dirt and construction. One day I'm going to pull my photos and post a "before" and "after" as I have them stored somewhere.

    No mention anytime during my visit of access to a restaurant for breakfast. Quite happy with the lounge, though, and probably would not have used the restaurant as I'm traveling solo.

    I know where the Westin is in east Berlin as I've walked past it on my prior visits, but I don't have Starwood status to make that work. There is a Marriott on the other side of Potsdamerplatz, and I do have status with them, but made sense to use points versus cash with Hyatt for this trip with their current rebate promotion. My usual hotel in this area is a Holiday Inn Express about a 10 min walk from Potsdamerplatz as they have rates hovering around $100 a night and usually place elites in a quiet upstairs wing. I actually have more points in their program than any other.
     
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  5. Thomask

    Thomask Silver Member

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    I like that Hotel too. I have been offered to take breakfast downstairs and at the lounge as HGP D. Downstairs has some good german specialities. But even the Club Lounge breakfast is one of the better ones and can easily compare with Hyatt Club lounges in Asia. Location is great, I agree it takes no longer than 5 minute walk through the shopping mall to be at either S or U Bahn. Easy to make it from there to HBF and all over Berlin. I do not like the mixed Sauna at the GH Berlin! I often compare rates and points with the nearby Marriott and normally end up staying at the GH. Taxi fares to Tegel (TXL) are less than 30 Euro.
     
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  6. uggboy
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    uggboy Gold Member

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    April 2016, 1 night/2 days

    Having enough points left to stay at the Grand Hyatt Berlin, we decided to use them, booked a Grand King Room and added a night in Berlin in April 2016.

    When we arrived at the hotel there was no one else at check in, so there was no waiting involved at all.

    The gentleman was friendly and efficient, as expected from a Hyatt property.

    We weren’t upgraded, but had nice views over the city, the entrance, the modern Opera and beyond which we enjoyed.

    Our beautiful room was located on the 4th floor and directly opposite the elevator to the Club Olympus Spa.

    It was medium sized and held in muted tones in black, brown and beige and wood was used a lot to accent the modern beauty of the room.

    There was no writing desk, but a large glass table, comfortable chairs, a Bang & Olufsen TV with international and regional channels, a mini bar and safe.

    The mini bar and tea/coffee making facilities were cleverly hidden. The mini bar was fully stocked with the usual beverages and Granini Juices. Some more unusual items were the different Austrian chocolate bars.

    The lamps and night stands were design driven and the switches well integrated.

    Of course there were also magazines, (Monopole, Berliner for art and culture, H.O.M.E. and 128 is the magazine of the Berlin Philharmonic), a map of Berlin, a shopping and cultural guide and to our surprise books. They included “Like a rolling stone”, “Royal Palaces”, a German business dictionary and a novel in German called “Kains Toechter”.

    The large bathroom was accessible via the hallway or bed room by sliding doors. It had a Japanese set up including separate bath tub and shower, a sink and Pharmacopia amenities from California. He liked them. I was less fond of them due to the smell.

    There was also a toilet room.

    Artwork was about Berlin.

    There were automatic blinds and Japanese curtains in the bed room.

    Most of the items within the room could be bought, which we found interesting.

    We received two apples as a welcome gift.

    There was 24 hours in room dining available.

    We used room service once for our breakfast, since our flight to Dublin left in the early morning and the restaurant hadn’t open yet.

    We chose the Hyatt Breakfast, which included hot chocolate, cold cuts, cheese, different types of bread, pastries, Staud’s Jam, an omelet with tomato and cheese and Andechser Natur Bio Yogurt with raspberries. In addition we ordered a gugglhupf. Usually there would have been an extra charge, but for some reason it wasn’t on the bill, which we found fortunate.

    The presentation was beautiful, like an afternoon tea, and the quality was very high.

    We enjoyed spending time on our room. It felt cocooning, luxurious and comfortable.

    The entire hotel was designed by Tony Chi. The most interesting part was probably the inverted diamond shape in the atrium of the hotel.

    We saw some art pieces we had already encountered at the Park Hyatt Zurich and know that the same very large farmer’s tables are on the rooms of the Intercontinental Geneva, which had been also the responsibility of Tony Chi.

    We had a look at the meeting room facilities and liked the colorful artwork and that every room was named after a famous architect.

    Of course the Grand Hyatt had dining outlets as well. Chef Benjamin Haselbeck is responsible for Vox Restaurant, which serves regional cuisine with an international influence and sushi. The Tizian Lounge offers international and local dishes, while Mesa Restaurant serves innovative German cuisine to share, where we had dinner once. Review to follow.

    Other places to while away time were the Vox Terrace and Bar. The bar has one of the largest whisky collections in Berlin and maybe even Germany with over 300 on offer.

    Check out was done in a quick, efficient and friendly manner.

    We enjoyed our stay very much. It was too short, of course, and next time when staying there again, we would prefer at least two nights.

    For more, please see/visit our Flickr album/set incl. photos and videos of this beautiful hotel:
    https://www.flickr.com/photos/uggboy/albums/72157667462392681

    Would we recommend this hotel to a friend? YES!
    Would we want to stay at this hotel again in our future? YES!

    Thank you and safe travels. :)
     
    Last edited: Oct 28, 2016
  7. Thomask

    Thomask Silver Member

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    Nice detailed review. Thank you.
    Was the in room breakfast complimentary, I mean a benefit of HGP Diamond? Is that an option there?
     
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  8. uggboy
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    uggboy Gold Member

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    Thanks for your compliments @Thomask, well received and appreciated.

    Yes, we've used points for our stay at the Grand Hyatt Berlin, but since we aren't Diamonds we have paid for our breakfast. As a Diamond you get complimentary breakfast of your choice I believe incl. in the Club Lounge or their restaurant. I don't know about complimentary Diamond in-room breakfast at this particular property. It's a beautiful hotel and comes highly recommended, when in Berlin.

    Cheers & Safe Travels. :)
     

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