Goodbye Hawaiian

Discussion in 'Hawaiian Airlines | HawaiianMiles' started by Dr Benjamin Pittman, Feb 18, 2014.  |  Print Topic

  1. Dr Benjamin Pittman

    Dr Benjamin Pittman Member

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    Although I was Pualani Platinum for two years and found it easy to use accrued points on Hawaiian, I never once was able to use the upgrade certificates issued in spite of many attempts. I did raise the issue with the airline but it went nowhere other than creating a bit of noise. It was obvious that the routes I typically flew were too busy and booked and there was never a chance to use my certificates. So, as part of an overall disappointment (I had a couple of trips HNL-SYD in Business/First where I had a faulty tray or seat and a few clapped out planes) I gave up, used my points and will never fly them again. I wonder if others have had these experiences of apparently - in spite of the hype and smoke and mirrors - not being appreciated?
     
  2. foxberg

    foxberg Gold Member

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    I think all of us at some point feel the same way with any given airline.
     
  3. Dr Benjamin Pittman

    Dr Benjamin Pittman Member

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    Thanks foxberg! All the more reason in my book to focus on a few airlines where Elite status actually means something and one and one's business is appreciated!
     
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  4. foxberg

    foxberg Gold Member

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    Look at your prospected flights and see which airline could be the least expensive and could bring you the most benefits.
     
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  5. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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    Which one is that in your case?
     
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  6. foxberg

    foxberg Gold Member

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    The grass is always greener...
     
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  7. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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    Not in California. We have a drought.
     
  8. LETTERBOY
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    LETTERBOY Gold Member

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    I think you'll find people making the same complaints about any airline, no matter which one you choose. Peoples' experiences are not always (or even most of the time) going to coincide.
     
  9. Dr Benjamin Pittman

    Dr Benjamin Pittman Member

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    Air New Zealand Airports is simple because Airpoints dollars can be just used like currency and there are no blackout periods. Also, I am a Koru Club member so that's an added advantage with Air New Zealand whose overall quality and service I like a lot. I tend to fly Etihad, Air Berlin and Emirates who really make one feel appreciated and valued. Etihad does code shares with Air New Zealand. Air Berlin is in the Etihad stable but is also oneworld. Emirates code shares with Qantas (oneworld) and although I am a Life Member of Qantas Club, I don't like Qantas service, fees and general quality so avoid them. Jetstar (Qantas subsidiary) is diabolically bad.
     

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