Ghetto IFE - Japan 2012: A Delay is one thing… but great service can cure some of the issues.

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    And that nod for Great Service goes to BMI who conducted a great service today on the Birmingham>Frankfurt run for Lufthansa. Talkative, friendly, engaging, even whilst delayed for an hour twenty on the ground. Let me put it like this: The food service was edible, the drinks were freeflowing,...
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