Getting Status - The Difference a Good Gate Agent Makes

Discussion in 'Blogstand' started by BoardingArea, Dec 27, 2011.

  1. BoardingArea

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    A recent trip on American Airlines made me reflect back on the difference a good gate agent makes. For those unfamiliar, the gate agent is responsible for ensuring passengers get on the flight and the flight leaves on time. This includes handling seat changes, upgrades, standbys, and all other...
    ©Getting Status, a BoardingArea Blog

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