Getting Nickel and Dimed in Las Vegas

Discussion in 'General Discussion | Travel' started by RestlessLocationSyndrome, Mar 19, 2013.  |  Print Topic

  1. RestlessLocationSyndrome
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    RestlessLocationSyndrome Silver Member

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    I'm sure many who have visited Las Vegas have already been the victim of the "resort fee" that pretty much every single hotel with a casino (and even some that don't) will charge. However, the extra fees don't stop there.

    I just recently stayed the weekend at the Palms Casino Resort in Las Vegas and decided to ship a new battery for my mobile phone to the hotel. It arrived as expected (thanks Amazon) but when picking it up at the business center, they stated that it would be a $10 "handling fee" from the hotel.

    I explained to the employee that no one at the hotel had stated that there would be a fee to have packages sent there when I originally called to confirm that I could ship packages to the hotel and obtain the address to ship it to and where I could pick up the package. As per the usual Las Vegas employee... she didn't care nor respond.

    The casino handling charge effectively doubled the cost of the item so I had thought about just leaving it and ordering another battery and shipping it to my hotel where I would be a few days later as I'd rather give my business to a company that actually doesn't try to screw over their customers. However, I decided to pay the fee as I didn't want to create more waste and as a reminder to write this post so that others may learn to avoid this fee.

    This actually got me thinking that maybe 10-15 yrs ago, I had shipped something to myself at the MGM Grand in Las Vegas and was also hit by the "handling fee" but there wasn't a forum that I belonged to at the time to share this info.
     
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  2. uggboy
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    uggboy Gold Member

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    Amazing how they screw their guests. :( Let's me wonder how they get away with it.
     
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  3. B1BomberVB

    B1BomberVB Silver Member

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    I remember such an outrageous 'mail handling fee' at a hotel somewhere, perhaps Wash. DC circa 2003! I agree it is outrageous! I suppose these fees may disappear if enough people write to the BBB, the Attorney-General's office of the State where the hotel(s) are, and dispute the charge with their credit-card banks (to be a PITA if nothing else ;) !)
     
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  4. B1BomberVB

    B1BomberVB Silver Member

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    On another note, I was last in Vegas in 2007, where I noticed that the corporate mentality had overcome the Vegas of the 1980s--90s. Someone said Vegas had been better when the Mafia owned it, because the Mafia knew how to keep customers happy (as long as they don't break the rules ;) ! )
    The days of 99c breakfasts & $5--7 buffets are long gone & not only because of inflation!
     
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  5. eponymous_coward
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    eponymous_coward Gold Member

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    You're doing it wrong, IMO. Vegas has great values if you're staying downtown: better gambling rules, reasonable room rates, casinos are closer-in to each other, good value on dining.

    Also, one of the best brunches offstrip:

    http://themresort.com/dining/studiob.html

    $11 for weekday breakfast, and it's pretty awesome.

    Oh, and there's this:

    http://www.vegas.com/restaurant/specials.html

    I've had the Ellis Island steak special. It's fine.
     
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  6. newbluesea
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    newbluesea Gold Member

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    There have been many reports/posting of non-Las Vegas hotels charging for the handling of packages ( do search on the FT SPG board, for example) considering that someone has to sign and in reality accept defacto responsibility for the package I personally and I emphasize personally, think $10 is a pretty fair fee for handling.

    If you dont want to pay the fee pickup the package at the local Fedex or UPS office (and spend $10 in taxi fare or gas getting there:) )

    On a side note I must say that I cant help but being amused at the complaint regarding the deterioration of LV using the example of because they no longer have 99 cent breakfast of $7 buffets ( and buffets??? ughh:rolleyes:) where else in the country can you currently get those items at those prices.
    If you want free food do a little gambling and those items will be comped.. they might even comp your room and the dreaded resort fee:) .
     
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  7. Jimgotkp
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    Jimgotkp Gold Member

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    Define "a little gambling" :D :p
     
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  8. newbluesea
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    newbluesea Gold Member

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    Actually its a lot less than some might think (personally I havent paid for room in LV in 25 years :) )
     
  9. Jimgotkp
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    Jimgotkp Gold Member

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    Where do you play at? It really depends on the property... Hard to get comps at the "better" resorts/casinos.
     
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  10. B1BomberVB

    B1BomberVB Silver Member

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    I suppose it is a better strategy for the casinos: The old-school below-market prices were designed to lure people in, in the hope that many of them would gamble while there & lose more money than the cost of the food 'subsidy ;) ! But many local residents who were not gamblers also enjoyed many a cheap meal. Now they make us prove that we are bona-fide gamblers to 'earn' those free/ discounted meals as Newbluesea posts above.
    OK, 99 cent breakfasts & shrimp cocktails were obviously subsidized 'drawing cards' even back then, but I know of a Chinese buffet right here in Charleston SC in 2013 @ lunch price $7.49, dinner $9.99 incl. shrimp & roasted duck. Also a barbecue buffet in my ex-hometown of Wilmington NC whose base price is ~$7.49.
     
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  11. newbluesea
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    newbluesea Gold Member

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    I currently stay at Paris .. is not the nicest and newest but its centrally located on the Strip and one can travel by the mono-rail or walk to most of the places I want to go .. except perhaps the Wynn.
    As far as comps go if I get the room comped thats enough for me.
     
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  12. RestlessLocationSyndrome
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    RestlessLocationSyndrome Silver Member

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    If the hotel had stated that there was a cost for handling, I would have been glad to pickup the package at the UPS office considering I have a car and was already staying off strip.

    In regards to other hotels having package handling fees, I have yet to stay at one and I've had packages shipped to several Marriott or Hilton properties around the US. It could just be a coincidence that the Palms is a LV hotel that has a handling fee but my guess is that it's more the rule that hotels in Vegas have these fees rather than the exception.
     
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  13. weevinweaver

    weevinweaver Silver Member

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    Interesting, maybe the hotel clerk just figured that you had won a lot of money. I would be interested to talk to the manager. Sometimes I seem to make a bigger deal out of little sneaky fees than big fees that I was told about.
     
  14. mrredskin
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    mrredskin Gold Member

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    Ellis got slammed on a health evaluation, recently, didn't they?
     
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  15. mrredskin
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    mrredskin Gold Member

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    so, if you ran a bed and breakfast, you would charge your guests $10 if they wanted to arrange a modest-sized package to be shipped there?
     
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  16. mikew99
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    mikew99 Silver Member

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    Amazon has a feature called Amazon Locker, where they will ship your item to a lock box location, and you can pick it up with no [extra] fee. I used this once when I ordered an item that was scheduled to arrive when I was out of town; I simply picked it up from the local 7-Eleven on my way home from the airport.

    Not all items qualify (they have to be small enough to fit in the locker, obviously), and there are lockers in only a few areas (San Francisco Bay Area, Seattle, New York, Washington D.C., London, and perhaps others), but it's another option for ordering items when away from home.
     
  17. newbluesea
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    newbluesea Gold Member

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    Poor analogy attempt:
    At a bed and breakfast with a handful of staff its a lot easier to keep track of packages. If I had to install a business center in the B&B for sure you can expect a charge.:)
     
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  18. mrredskin
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    mrredskin Gold Member

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    not a poor analogy attempt just because you state it is.

    at a hotel, you have a much larger hotel staff, with more storage. so, yeah, i'll stick by my analogy.
     
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  19. eponymous_coward
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    eponymous_coward Gold Member

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  20. Mapsmith
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    Mapsmith Gold Member

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    A Barbeque Buffet?!?! Where do I sign up??
     
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  21. B1BomberVB

    B1BomberVB Silver Member

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    Carolina BBQ ~2703 N. College & 1602 S. College Rd.
     
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